Student Account Financial Specialist – Future Opportunities

Student Account Financial Specialist – Future Opportunities

Locations: Norfolk, Newport News or Chesapeake
Schedule Options: Full-time; Varying Schedules
Compensation: $24-$30 / hour, depending on location, experience, qualifications and other factors

Position Overview

We’re building a talent pool for future Student Account Financial Specialist openings at multiple campus locations. If you have a strong background in financial operations and thrive in a fast-paced academic environment, we invite you to apply and be considered for upcoming roles.

This role is crucial to managing federal funding, alternative financing, and third-party billing—ensuring students are financially supported and institutional operations run smoothly.

Key Responsibilities

• Administer federal and alternative funding disbursements in compliance with all regulations

• Oversee third-party billing (WIA, TA, Vocational Rehab) and coordinate timely payments

• Track Title IV refunds and credit balances; ensure timely and accurate processing

• Review student accounts and ledgers to verify adequate funding and identify financial concerns

• Meet with students to arrange payment plans and monitor cash payments

• Manage account closeouts for graduates and drops, including reporting and compliance tasks

• Coordinate with Financial Aid on student refunds and process required exit documentation

• Maintain accurate records in CampusNexus, documenting financial transactions and communications

• Prepare weekly deposits and monthly submissions to accounting

• Support inventory management, receive signed agreements, and keep accurate office documentation

• Attend monthly Census Meetings, trainings, and relevant professional development events

• Mentor new staff and contribute to a positive, student-focused culture

• Complete additional assignments as directed by the Supervisor

Qualifications

Required:

• High School Diploma or GED (or equivalent professional experience)

• At least 2 years of financial/accounting experience, preferably in education

• Strong math, accounting, and problem-solving skills

• Proficiency in Microsoft Office

• High attention to detail with the ability to multi-task and stay organized

• Excellent communication skills with a focus on customer service

• Ability to work independently and collaboratively in a team environment

• Flexible availability, including occasional evenings and travel as needed

Preferred:

• Bachelor's degree in business, accounting, or related field

• Experience using CampusNexus or similar student information systems

Work Schedule

Schedules vary based on the location and campus needs, but a typical schedule is:

• Monday – Thursday: Two days: 9am – 6pm AND Two days: 10am – 7pm

• Friday: 8am – 5pm

What We Offer

In addition to a competitive wage of $24-$30 / hour, we offer a robust benefits package designed to support your long-term success:

• 401(k) + Company Match

• Health, Dental, and Vision Insurance

• Life Insurance

• Paid Parental Leave

• Paid Time Off (PTO)

• Employee Assistance Program (EAP)

We are committed to offering a compensation and benefits package that promotes both career growth and personal well-being.

How to Apply

Submit your application today to be considered for future openings at one of our Virginia campuses. Be sure to include your preferred campus location(s).

Support students. Strengthen operations. Grow your career with us.

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