Student Experience Administrative Officer

westernsydneyuniversity

Parkside Cres, Campbelltown, New South Wales, Australia · Parkside Cres, Campbelltown · Australia

Posted May 29, 2026

Full-time
Hybrid
Not Applicable

Job description

Company Description Job Description Full-time ongoing position at HEW Level 5. Location: Macarthur Clinical School, Campbelltown Hospital with flexible working arrangements. Salary: $85,778 – $97,006 per annum, plus 17% Super and Leave Loading. Deliver consistent, high-quality student administration support across postgraduate medical programs within a collaborative and fast-paced school environment. The Opportunity You will provide end-to-end student administration support within the School of Medicine, with a primary focus on postgraduate programs. Working in a high-volume and service focused environment, you will act as the first point of contact for student administration enquiries, and deliver accurate, timely and professional support across a broad range of operational activities. You will coordinate and support student placements, examinations and assessment processes, working closely with academic staff, professional teams and external partners. This includes monitoring placement and engagement requirements, supporting assessment coordination activities, maintaining accurate records and contributing to consistent administrative processes across the School. The role also contributes to student advisory and engagement activities, including supporting academically at-risk students and assisting with initiatives that strengthen the student experience and profile of the School. Success in this role requires strong organisational skills, sound judgement, attention to detail and a collaborative approach. Professional staff within the School work closely together and support broader operational priorities during peak periods to ensure continuity of service delivery. What Success Looks Like: Student administration enquiries are managed professionally, accurately and in a timely manner. Placement, assessment and engagement activities are coordinated effectively and meet required deadlines. Accurate student records, agreements and documentation are maintained accurately and consistently. Students, academics and external stakeholders receive responsive and consistent support. Operational priorities are supported collaboratively across the School during peak periods. Please refer to the Position Description for full details. About You Relevant tertiary qualifications or an equivalent combination of training and experience. Demonstrated experience delivering high-volume administrative support in a large complex organisation. Experience coordinating placements, assessments, student services or related operational activities. Strong organisational and time management skills, with the ability to manage competing priorities and adapt to changing operational needs. Well-developed written and verbal communication skills, including the ability to communicate professionally with a broad range of stakeholders and handle confidential matters appropriately. High-level proficiency in office software, databases and records management systems. A collaborative, team-focused approach and willingness to contribute across broader operational activities when required. Benefits We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing. Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing. Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover. Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity. Application Details Position Enquiries: Direct to Leigh Bambury, Operations Manager, Medicine via l.bambury@westernsydney.edu.au. Please include the job reference code REF1237V. Closing Date: 11:59pm, Sunday 14 June 2026. Working Rights: You must provide evidence of full-time working rights in Australia at application. How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position. Belonging at Western We are committed to substantive equality as outlined in our Equal Opportunity Policy . We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds. For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au . About Western This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western. For the latest please visit our website and LinkedIn .7 Qualifications Additional Information