Student Guidance Officer - Student Services [ITE College West]

Job description

[What the role is] As a Student Guidance Officer (SGO) in the Student Services Department at ITE College West (CW), you will maintain student discipline as well as provide support for administrative work. [What you will be working on] As part of the team, you will be involved in the following areas of work: · Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols; · Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making · Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies; · Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions. · Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts; · Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and · Other Duties – Perform other duties as assigned. [What we are looking for] • At least 3 years of relevant work experience. • Prior experience in enforcement agencies would be an advantage though not essential. • Proven organisational and communication skills.