Substance Abuse Program Manager - Intensive Community Services (ICS) - Behavioral Health- Outpatient - (Mon-Fri, 9:00am - 5:00pm)

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Substance Abuse Program Manager - Intensive Community Services (ICS) - Behavioral Health- Outpatient - (Mon-Fri, 9:00am - 5:00pm) 101 Truman Medical Center Job Location UH Behavioral Health Kansas City, Missouri Department Community Mental Health Center Position Type Full time Work Schedule 8:00AM - 4:30PM Hours Per Week 40 Job Description We’re seeking a self-motivated, licensed clinical professional to lead and support a multidisciplinary community-based team that serves individuals with co-occurring (mental health and substance use disorders). This role requires both strategic leadership and direct field involvement to promote integrated treatment and real-time assessment of client progress and providing one on one counseling. Some fieldwork required. Responsibilities Provide hands-on clinical supervision and field support with team members. Engage directly with clients for support (to include transportation as needed/clinically appropriate). Facilitate group sessions in community settings to promote engagement and stability. Lead integrated treatment planning and care coordination in collaboration with Qualified Mental Health Professionals (ITCD Specialist), peer specialists, case managers, providers and nursing staff. Ensure treatment fidelity and quality based on Integrated Treatment for Co-Occurring Disorders (ITCD) principles as identified from Department of Mental Health. Conduct regular documentation reviews and progress audits to guide clinical decision-making. Champion trauma-informed and person-centered care approaches across the team. Cultivate partnerships with local community resources and supports. Qualifications Master’s degree in Counseling, Social Work, Psychology, or related field. Active and unrestricted clinical license (e.g., LPC, LCSW, LMFT). Demonstrated expertise with ITCD model and evidence-based practices for dual diagnosis such as MI (Motivational Interviewing). Valid driver’s license and willingness to use personal vehicle for client transport. Experience with group facilitation and community outreach required. Comfortable with electronic health record systems and case documentation. Strong leadership, organizational, and communication skills. Preferred Attributes Commitment to equity, inclusion, and culturally responsive care. Background in harm reduction, recovery-oriented services, and housing-first models. Ability to lead with humility, clinical insight, and creative problem solving. Core Competencies & Traits Clinical Insight & Flexibility Strong diagnostic judgement across mental health and substance use domains. Ability to quickly adapt care strategies in dynamic community settings. Comfortable making real-time decisions while balancing safety, ethics, and client autonomy. Field-Based Leadership Skilled in modeling best practices during street outreach or in-home visits. Capable of mentoring team members with supervision and encouragement. Confidence navigating unpredictable environments while remaining calm and client-focused. Culturally Responsive Communication Fluent in trauma-informed dialogue and motivational interviewing techniques. Sensitive to cultural, socioeconomic, and racial identities that shape the client experience. Skilled in de-escalation and rapport-building with diverse populations. Systems Thinking & Coordination Able to see the “whole picture” in team dynamics, treatment planning, and outcome tracking. Emotional Intelligence & Team Empowerment Leads with humility, curiosity, and empathy. Invested in reflective practice and continual feedback loops. Inspires confidence through clear expectations, appreciation, and clinical wisdom.