Sunday Assistant - Marie Curie Charity Shop Eltham

Job description

At Marie Curie, we are dedicated to providing expert end-of-life care and support for people living with any terminal illness, and their families. Our retail stores play a vital role in raising the funds that make this possible. We're looking for a friendly, customer-focused Sunday Assistant to join our Eltham store and help us deliver an excellent shopping experience while supporting our mission. What You will Do Support the day-to-day running of the store and deliver excellent customer service. Maintain high standards of shop presentation, displays, and merchandising. Process, sort, and price donated goods in line with Marie Curie guidelines. Assist with stock rotation and help minimise stock loss. Maximise Gift Aid income and support the effective display of bought-in goods. Engage customers in conversations about Gift Aid, rounding up purchases, additional donations, and the Marie Curie loyalty scheme. Help create a welcoming and inclusive environment for customers, volunteers, and colleagues. Support local community engagement to encourage donations, volunteer recruitment, and repeat custom. Work collaboratively with staff and volunteers, contributing to a positive team culture. Follow Marie Curie policies, procedures, and health and safety requirements at all times. Undertake lone working responsibilities when required. About You We are looking for someone who has: Previous retail experience, ideally within a fashion or clothing environment. Experience of cash handling and financial procedures, including maintaining sales records. Strong communication and interpersonal skills with a customer-focused approach. The ability to communicate with tact, discretion, and professionalism. Good organisational skills and the ability to prioritise competing demands. The ability to work independently as well as part of a team. An understanding of health and safety practices within a retail environment. Experience of supporting, motivating, or working with volunteers (desirable). Role Details Contract Type: Permanent, Part-Time Location: Eltham Store Salary: £3,635.06 per annum plus benefits Hours: 5.5 hours per week Please note that this role involves lone working. Therefore, applicants must be aged 18 or over. Benefits You will Love 25 days annual leave plus Bank Holidays (pro rata) Marie Curie Group Personal Pension Scheme (up to 7.5% employer match) Loan schemes for bikes, computers and season tickets Continuous professional development opportunities Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family-friendly and sickness benefits Access to Blue Light Card membership Subsidised eye care Please see the full job description here and our candidate pack here Application Process To apply, please select "I'm Interested" and submit: Your most recent CV A cover letter outlining your relevant experience, how you meet the person specification, and why you would like to work for Marie Curie We are reviewing applications as they are received and may close this vacancy early, so we encourage you to apply as soon as possible. Closing Date: 11 October 2026 For more information or an informal discussion about the role, please contact . At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at . Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice. Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities. Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.