Sup, Credentialing, Licensing, & Privileging

Job description

Accountabilities: Lead and develop the credentialing team, including coaching, training, performance management, timekeeping oversight, and day-to-day guidance for direct reports. Oversee provider credentialing, licensing, privileging, re-credentialing, and onboarding activities, ensuring processes are completed accurately, efficiently, and in accordance with regulatory and accreditation requirements. Manage operational workflows, including application readiness reviews, credentialing file-path assessments, worklist management, and updates to credentialing systems and software. Partner with internal leadership, local practices, providers, and external clients to coordinate requirements, communicate progress, resolve issues, and maintain high levels of stakeholder satisfaction. Monitor team performance and operational metrics, identify workflow bottlenecks, and implement improvements that increase efficiency, consistency, and internal controls. Manage escalated credentialing and operational issues, using sound judgment to determine appropriate resolutions and ensure timely follow-through. Conduct audits and quality reviews to identify gaps, strengthen processes, and support ongoing compliance. Contribute to projects and initiatives designed to optimize credentialing, licensing, privileging, and provider onboarding operations. Foster a collaborative, accountable, and service-oriented team culture within a fully remote working environment. Requirements: Bachelor’s degree from an accredited four-year college or university preferred. 4–6 years of experience in provider credentialing, licensing, privileging, healthcare operations, or a closely related field. Professional certification such as Certified Provider Credentialing Specialist (CPCS) through the National Association of Medical Staff Services is preferred. Hands-on experience with credentialing software and strong proficiency with Microsoft Office applications. Strong understanding of credentialing, licensing, privileging, re-credentialing, and provider onboarding processes, with the ability to apply relevant regulatory and accreditation standards. Demonstrated leadership experience, including the ability to coach, develop, motivate, and manage team members effectively. Strong analytical and project management skills, with the ability to monitor metrics, identify operational issues, and drive process improvements. Excellent written and verbal communication skills, with the ability to work effectively with providers, leadership, internal teams, and external stakeholders. Ability to manage priorities, meet deadlines, handle escalations, and maintain accuracy in a fast-paced healthcare operations environment. Proven ability to lead and collaborate with remote teams while maintaining accountability, engagement, and service quality. Benefits: Salary: $65,000–$75,000 annually, with final compensation based on factors such as experience, education, certifications, and geographic location. Annual bonus: Eligibility for a discretionary annual bonus. Healthcare: Health and wellness coverage with tiered plan options, subject to eligibility. Retirement: 401(k) benefits. Additional benefits: Family planning and telehealth resources. Time off: Generous PTO plans and paid holidays. Flexibility: Fully remote position with a flexible work schedule. Career development: Compensation reviews and opportunities for professional growth and advancement. Workplace culture: Inclusive, collaborative environment with a strong focus on employee development and belonging. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sup, Credentialing, Licensing, & Privileging based in United States. This fully remote leadership role oversees critical credentialing, licensing, privileging, and provider onboarding operations across a complex healthcare environment. You will lead and develop a credentialing team while ensuring accurate, timely, and compliant provider processing. The position combines people leadership with operational oversight, performance management, and continuous improvement. You will work closely with providers, practice leaders, internal stakeholders, and external clients to resolve issues and maintain strong service levels. Success in this role requires strong knowledge of credentialing workflows, regulatory requirements, and healthcare operations. It is an opportunity to strengthen operational controls while improving efficiency and stakeholder satisfaction. The role offers a collaborative, remote environment with opportunities for professional growth and career development.