Superintendent Pharmacist

Job description

This is not that role! Not the one where you spend your days managing a dispensary counter, fielding complaints about waiting times, or chasing locum rota gaps. This is something different. Montu Pharmacy is the dispensing engine behind the UK's largest medical cannabis clinic. We are processing 50,000 prescriptions a month, growing 10% month on month, and we are not slowing down. Our pharmacy is entirely digital. Our patients are people who have often exhausted every other option. And the work we are doing here is genuinely changing lives. We are looking for a Superintendent Pharmacist who does not need a traditional environment to thrive. Someone who has probably worked in a scale-up, a healthtech business, or an environment where the rulebook was still being written. Someone who is as comfortable in a conversation about automation and dispensing technology as they are in a GPhC inspection. Someone who sees governance not as a ceiling but as the thing that makes bold ambition possible. You will own the professional and regulatory leadership of the pharmacy. You will sit alongside the Medical Director and Pharmacy General Manager, shape clinical strategy, and help define what the future of digital pharmacy actually looks like in practice. You will have scope that most Superintendent roles simply do not offer. What this role is not: a comfortable, predictable, nine-to-five. The pace is real. The volume is significant. And the expectation is that you can hold rigorous professional standards whilst navigating growth, change, and complexity without needing everything to be settled before you act. If you have spent your career in traditional pharmacy and are looking for more of the same, this probably is not the right fit. If you are a pharmacist who has been quietly wondering whether there is something more interesting out there, this might be exactly it. What you will be doing: • Provide patient-centred clinical and professional leadership at Montu Pharmacy • Ensure compliance with GPhC Standards for Pharmacy Professionals and all statutory requirements • Document, maintain and communicate safe working practices and standard operating procedures • Monitor, assess and oversee training and competencies of pharmacy staff in accordance with the GPhC Code of Ethics • Ensure the Pharmacy Record is maintained in accordance with the Medicines (Pharmacies) (Responsible Pharmacist) Regulations 2008 • Ensure prescription records are maintained in accordance with GPhC and legal requirements • Oversee and manage Controlled Drugs governance, including accurate record-keeping and registration • Maintain pace within the team without compromising on accuracy • Support the team to develop automation and efficiency within regulatory guidelines • Monitor and audit medicines expenditure and introduce revised working practices for safe medicines management • Ensure all regulatory processes are continuously reviewed and fit for purpose • Work with the wholesaling team to ensure MHRA standards are met when importing, buying and storing Scope of the role You will have oversight of a business operating at genuine scale: • Clinical governance of a rapidly growing online pharmacy • Oversight of a multidisciplinary pharmacy team of 100+ people • Controlled Drugs governance • GPhC and MHRA compliance • Regulatory inspections and audits • Pharmacy systems and SOP governance • Collaboration with clinical, operations, commercial and technology teams • 50,000+ monthly prescriptions and parcels, growing 10% month on month • Millions of pounds of medicines managed annually Strategic Leadership • Shape the future clinical and governance strategy of the pharmacy • Evaluate new services and product opportunities • Support business growth through scalable governance frameworks • Lead regulatory readiness for expansion initiatives • Represent Montu with regulators and industry bodies • Influence pharmacy technology and automation investments What success looks like: The person who thrives in this role will be: • A trusted clinical leader who earns confidence quickly • Calm under pressure and a strong decision-maker in ambiguous situations • Commercially aware and KPI driven • Able to influence across clinical and non-clinical teams • Passionate about innovation in healthcare • Comfortable operating in a fast-growth environment where not everything is defined What you need: Essential: • Registered Pharmacist with current GPhC registration • Previous experience as Superintendent Pharmacist or senior pharmacy leader • Strong understanding of GPhC and MHRA regulations • Experience managing Controlled Drugs governance • Experience leading teams in a high-volume pharmacy environment • Experience preparing for and managing regulatory inspections Desirable: • Online pharmacy experience • Medical cannabis or private healthcare experience • Multi-site pharmacy experience • Experience scaling pharmacy operations • Experience implementing pharmacy technology and automation What we offer: The salary range is £100,000 to £110,000 depending on experience, with a 25% performance-related bonus. Alongside that: Benefits include: • 25 days holiday, rising to 27 after year one and 30 after year three, plus 8 bank holidays • Pension matching up to 5% employer contributions • Private healthcare scheme • Enhanced maternity and paternity leave • Cycle-to-work and EV scheme • Genuine growth: collaboration across teams, representation at industry events, and direct involvement in shaping a scaling business About Montu Montu UK is the leading digital health company specialising in cannabis-based medicines, dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high-quality clinical care, ensuring patients receive the support they need at every step of their journey. As a fast-growing organisation, we offer a collaborative environment where talented people develop their careers whilst contributing to meaningful change in healthcare. Your work here has a direct impact on patients' lives and on expanding access to modern medical treatments.