Supermarket Supervisor

Job description

We are seeking a dynamic and experienced Supermarket Supervisor to join our team in Mozambique, Mozambique. As a Supermarket Supervisor, you will play a crucial role in overseeing daily operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. Lead and manage a team of supermarket staff, including scheduling, training, and performance evaluations Ensure high standards of customer service and address customer inquiries and complaints promptly Oversee inventory management, including stock ordering, receiving, and rotation Manage cash handling procedures and prepare financial reports Maintain store cleanliness, organization, and adherence to food safety standards Implement and monitor loss prevention strategies Collaborate with department managers to optimize store layout and product placement Resolve conflicts and address employee concerns in a professional manner Assist in developing and implementing promotional activities and sales strategies Ensure compliance with company policies, procedures, and relevant regulations Bachelor Degree or High school diploma or equivalent 2-3 years of experience in retail management or supervisory role, preferably in grocery or supermarket operations Proven leadership skills with the ability to motivate and guide a team Strong customer service orientation and excellent interpersonal skills Proficiency in inventory management and cash handling procedures Solid problem-solving and decision-making abilities Excellent time management and organizational skills Computer literacy, including experience with POS systems and inventory software High school diploma required; Bachelor's degree in Business Administration or related field preferred Food safety certification (e.g., ServSafe) preferred Knowledge of retail operations, best practices, and food safety regulations Ability to work flexible hours, including evenings, weekends, and holidays Fluency in Portuguese and English is highly desirable This Position is for SPAR VIPSUPERMERCADO at Mozambique