Supervisor

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — "I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs." - Michael Kors - Kors is always interested in hearing from talented, globally minded individuals who enjoy working in a creative environment, then #korscareers would love to hear from you! The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit. Who You Are: Passionate for fashion and a fast paced environment, our Cashiers are MK Ambassadors, representing the vision of Michael. Our ambassadors are empowered to deliver an elevated customer experience with exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism. What You’ll Do: People Ensure image and grooming standards are aligned with the brand policy. Practice and role model the company behaviors, ensuring effective use of the behavior toolkit. A charismatic, people focused professional who enjoys working as part of a large team to deliver an exceptional MK Experience. Service Provide the highest level of experience to the Michael Kors customer, by greeting each customer and approaching the last steps of the customer’s purchase in a warm and friendly manner. Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction. Maintain client communication as a MK Ambassador through utilizing all available clientelling Apps and tools. Proactively manage the CRM database. Sales Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence. Understand business results and opportunities to drive sales. Operations Responsible for the cash registers and the correct functioning of all the necessary devices. Controlling the effective payments tenders Be aware of the Company returns, refunds policies. Support with opening / closing tills procedures following guidelines. You’ll Need to Have: Excitement and enthusiasm to work in fast paced retail environment. Strong interpersonal and team working skills. Detail oriented maintaining clean and tidy checkout areas. Technology proficient, knowledge and use of leveraging technology to manage sales and customer experience. Fluent English preferable and strong communication skills. What We Offer: Competitive compensation package Employee discount across Michael Kors and Jimmy Choo Clothing allotment Employee Wellbeing programme — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate. Compensation Range: 26,000.00 - 33,500.00 GBP