Supervisor, Commerce Strategy & Client Partnerships

Job description

Location: Remote, United States Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms. Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better. **Who You Are** Code3 is looking for a dynamic Supervisor, Commerce Strategy & Client Partnerships to lead commerce and digital marketing strategies for high-profile clients across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks. This role sits at the center of our integrated Connections, Creative, and Commerce model, helping clients grow through retail strategy, media, content, and creative innovation. The ideal candidate has experience across commerce ecosystems, including Amazon Vendor Central and Seller Central, Walmart Marketplace and Walmart Connect, Target Roundel, and other omnichannel retail environments. This person understands how retail readiness, content optimization, media investment, and marketplace operations work together to influence business performance. **What you’ll do:** **Client Leadership & Strategy Across Channels** - Serve as the day-to-day client lead across Amazon, Walmart, Target, Instacart, and other marketplaces and retail media networks. - Lead client status calls, reporting reviews, and ongoing communication, ensuring priorities, decisions, and next steps are clearly documented and addressed. - Translate marketplace, media, and business performance into clear, integrated narratives that connect results to client objectives. - Support the development of marketplace growth plans, annual strategies, media recommendations, retail event plans, and business reviews. - Help clients navigate Vendor Central and Seller Central priorities, including catalog management, content strategy, merchandising, promotions, and inventory considerations. - Partner with commerce, media, and creative teams to optimize PDPs, Brand Stores, A+ Content, and creative assets for discoverability, conversion, and retail performance. - Coordinate retail readiness initiatives including PDP audits, SEO and keyword strategy, ratings and reviews, assortment considerations, and conversion optimization. - Support planning and execution for deals, coupons, Prime Day, seasonal events, and other marketplace growth opportunities. - Connect organic marketplace performance and paid retail media results to identify trends, risks, and optimization opportunities. **Team Collaboration & Internal Alignment** - Translate client feedback into actionable next steps that help teams meet and exceed expectations. - Manage timelines and deliverables across commerce, media, creative, analytics, and other cross-functional partners. - Lead collaboration on development of reports, presentations, and recommendations before client delivery to ensure accuracy, quality, and strategic clarity. - Maintain organized client documentation, communication logs, timelines, and action items. **Performance Leadership & Business Growth** - Monitor marketplace sales, retail media performance, search visibility, category dynamics, and competitive activity to identify opportunities and risks. - Evaluate performance using dashboards, reporting tools, and commerce analytics platforms. - Support Directors and senior leaders in managing high-value or complex client accounts. - Collaborate on annual planning, QBRs, strategic recommendations, and integrated campaign recaps. - Identify potential marketplace, content, media, and cross-channel growth opportunities and bring them forward to senior account leadership. **Who will love this role:** - A passionate commerce marketer who enjoys building strategies for both growing and established brands. - A collaborative team member who thrives in the fast pace of agency life. - A proactive problem solver who anticipates challenges and recommends solutions. - An exceptional presenter who can communicate analytical insights in a clear and engaging way. - A curious learner who stays ahead of trends in commerce, digital marketing, and technology. **You should have:** - 4+ years of experience in digital commerce, retail media, marketplace strategy, account management, or a related digital marketing role. - Experience working across Amazon, Walmart, Target, Instacart, or other marketplace and retail media ecosystems. Ideally you have hands on keys experience managing campaigns. - Strong familiarity with Amazon Vendor Central and/or Seller Central, including catalog management, retail readiness, merchandising, and promotional strategy. - Understanding of PDP optimization, marketplace SEO, A+ Content, Brand Stores, ratings and reviews, and conversion-focused content best practices. - Experience supporting deals, coupons, Prime Day, tentpole retail activations, or marketplace promotional planning. - Knowledge of retail media and paid media platforms such as Amazon Ads, Walmart Connect, Roundel, etc. - Ability to interpret marketplace, media, and conversion data and translate it into clear client insights and recommendations. - Proven account management, project management, and client communication skills. - Ability to coordinate multi-channel deliverables and manage competing priorities across cross-functional teams. - Strong organizational, writing, presentation, and interpersonal skills. **Perks and Benefits:** - Full medical, dental, and vision benefits as well as generous retirement program - Thoughtful parental leave and return program - Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December - Ongoing learning and development opportunities - Commitment to transparent DEIB practices Code3’s people are what set us apart. We’re dedicated to hiring, retaining, and developing a diverse group of remarkable Coders because we know it’s the way things should be. By prioritizing our commitment to fostering an inclusive, equitable, and safe environment, we are living our mission of fueling the growth of our people. It’s this focus that empowers Coders to not only achieve great work for our clients, but also propel their own development forward and upward. We strongly encourage people from underrepresented backgrounds and all identities to apply even if you don’t feel that you meet all of the requirements above! If you have any special needs that we can accommodate, please reach out to our team at [recruiting@code3.com](mailto:recruiting@code3.com) so we can make accommodations. Salary Information: The base salary range for this position is $102,000 - $122,000 and is commensurate with candidate experience and location. The position also offers a bonus based on company and client success. *For candidates that are based in California, we encourage you to review this important information for California residents* [*here*](https://code3.com/code3-california-worker-privacy-statement)*. For best results, open the link in a new tab.*