Supervisor (Corporate Store - Campus Towers)

Job description

Key Responsibilities: Lead the team in delivering "Positively Outrageously Customer Service". Train, coach and support team members to deliver consistent, high-quality service. Welcome and connect with every customer. Coach team members to discover customer needs and guide customers to selection. Respond to customer needs and say thank you to every customer. Ensure quality beverages and food items are provided consistently for all customers. Ensure Smoothies, food and other beverages are prepared to Booster Juice standards. Enforce health, safety and sanitation guidelines for all products. Oversee day-to-day store operations and uphold quality standards. Ensure store policy and procedures for operational flow are followed at each station. Uphold standards for merchandising, stocking, rotating and storing products. Delegate and oversee cleaning tasks in accordance with the daily checklists and cleaning standards. Present oneself professionally, lead by example and demonstrate clear communication skills. Drive store profitability. Ensure cash handling procedures and cash register policies are followed. Manage inventory stocking and recording in accordance with guidelines. Lead the team in achieving store goals for increasing sales and improving profits. What You Bring: · Proven ability to manage performance. · Strong project management capabilities. · Effective coaching and supervisory skills. · Experience overseeing quality and inventory management. · Results-driven with a focus on outcomes. · Committed to maintaining high standards. · Ability to foster teamwork and collaboration. · Possess an outgoing, enthusiastic and friendly attitude. · Ability to work under pressure and in a fast-paced environment. · Ability to identify and use resources to improve overall operations. · High attention to detail. · Teamwork and interpersonal skills. · Multi-tasking skills. · Willingness to learn. · Effective listening, written and verbal communication skills. · Effective organizing and planning skills. · FOODSAFE certification is a plus Additional Details: · 8-hour shifts / 40 hours a week · Monday-Friday, Saturday, Sunday Availability needed · Must be legally eligible to work in Canada Seems like a good fit? Apply now! We would like to thank you in advance for your application; however, only those candidates who are being considered will be contacted. Booster Juice is committed to attracting and retaining a diverse team that will honour and celebrate your experiences, perspectives, and unique identity regardless of age, ethnicity, race, colour, abilities, religion, socio-economic status, culture, gender, sexual orientation, gender identity, and gender expression. Together, we celebrate diversity and strive to create and maintain working and learning environments that are inclusive, equitable and welcoming. As Canada’s original juice and smoothie bar, Booster Juice is renowned for offering premium smoothies, fresh-squeezed juices, and delicious hot food items that cater to our customers' active lifestyles. With over 450 locations nationwide, Booster Juice is committed to providing nutritious products that our customers can feel good about. Join us and be part of a vibrant and innovative team that's driving growth and excellence.