Supervisor, Customer Support Team

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is Hiring! Pump Technician. Assembling, disassembling, hydrostatic testing and performance testing of pumps. Shift Schedule: Monday - Friday, 6AM- 2:30 PM CST $ 2,000 sign on bonus!! As a member of the Production Team, you will be assembling, disassembling, and testing our various pump solutions. Our Technicians also work together with receiving and stocking inventory, pulling orders for both pump and parts orders, assembling parts orders, prepping and painting orders, and packaging orders for shipment. If you have mechanical aptitude and like variety in your work day, then we are looking for you! We offer a full benefits package to include 4 weeks of Paid Time Off (PTO) for hourly positions, 12 paid company holidays, health, dental, and vision insurance beginning on day one, a generous retirement savings plan, and other additional benefits. Essential Duties/Principal Responsibilities: Pump and parts order assembly Pump disassembly and repair Pump hydrostatic and performance testing Receiving and stocking inventory Prepping and painting of pump and parts orders Packaging and shipment of pump and parts orders Adhere to company safety practices and processes Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: High School Diploma or equivalent 3+ years of experience as a mechanical assembly operator or test technician Experience with assembling and disassembling pumps or other rotating/mechanical equipment, including tearing them down according to standard procedure Fork-Lift/Crane experience preferred Mechanical aptitude, basic computer skills and enjoys a variety of work / multi-tasking Strong communication skills, both written and oral Ability to work independently or in a team setting Physical Demands: Must be able to lift 50+ pounds. Regularly required to stand, reach, bend, squat, push, pull and move about the facility Ability to climb ladders, lift and carry heavy loads, perform manual labor. Ability to work in areas involving heights, enclosed spaces, and near or above water. Work with material handling equipment, hand tools, and daily exposure to shop elements Walk or stand at least 8+ hours per day Ability to work overtime occasionally Work Environment: Shop: Work with material handling equipment, hand tools, daily exposure to shop elements. Day in the Life: regularly required to stand, reach, bend, squat, push, pull and move about the facility. Work with material handling equipment, hand tools (saws, drills, hammers), and daily exposure to shop elements. Walk or stand at least 8+ hours per day. Ability to work overtime occasionally, as needed WHAT WE CAN OFFER YOU: Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including: Generous PTO package and paid holidays Generous retirement savings plan Customizable health, dental and vision insurance (eligible on first date) Career progression plans Reward and recognition programs Paid parental leave Tuition Reimbursement Company Wellness Program Employee Discount Program The estimated pay range for this position is $24/hr. to $38/hr.. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation