Supervisor, Revenue Operations (ROPS)

Posting Date 07/01/2026 5200 Virginia Way, Brentwood, Tennessee, 37027, United States of America The Health Information Management (HIM) Supervisor of the Coding/Audit team will support DaVita’s HIM Coding and Audit operations. This position assists in developing or revising procedures to achieve maximum efficiency with the coding and auditing processes, mentors new and/or existing staff to achieve maximum autonomy and professional knowledge, and provides problem resolution for internal and external partners. Essential Duties and Responsibilities The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive: Directly supervises health information management staff, delegates responsibilities, coordinates work assignments, and provides cost-effective management of resources for the HIM team’s coding and audit department. Assumes full supervisory responsibility and/or input into decisions concerning recruitment, training, professional development, performance management, and retention of direct reports. Collaborate with the Manager, as necessary, to supervise the coding and auditing teammates and ensure the daily operations of the Coding and Audit team processes. This includes monitoring the quality and quantity of workflow to ensure the completion of work assignments and providing interpretation of function and department policy. Assists with the preparation and delivery of Monthly Management Reports. Performs Monthly Quality Assurance audits for Health Information Specialists and Coding Auditors for the Coding and Audit team functions. Identifies and implements improvement measures that will enhance department operations and customer service. Identifies, investigates, and evaluates practices and processes to facilitate continuous quality improvement in complete and accurate medical record documentation. Assists in employee actions such as scheduling and training of health information management employees and addresses work rule violations and performance issues under the direction of senior leadership. Performs competency assessments in all areas of responsibility within health information management. Works with department management to develop processes that identify opportunities for coding and documentation improvement and implements those improvements. Attends continuing education programs and demonstrates self-direction in ongoing professional development to maintain current knowledge. Travel: 15% Teammate Management Provides leadership to direct reports. Addresses teammate relations issues appropriately and escalates as necessary. Manages all teammate employment activities. Plans department duties, organizes work, and supervises teammates. Performs other duties as assigned. Qualifications Associate's or Bachelor's degree in Health Information preferred. Minimum of two (2) years' health information management experience, preferably in medical records documentation review including appeals and/or coding. Minimum of one (1) year's supervisory experience. RHIA, RHIT, CCS or AAPC credentials required. Member of the American Health Information Management Association and/or American Academy of Professional Coders with maintenance of continuing education required. What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TT1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $62,353.20 - $85,000.00 per year. For location-specific minimum wage details, see the following link: Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.