Supervisor, Women, Infants, and Children (WIC) Program

Job description

We are recruiting for a mission-driven Supervisor, Women, Infants, and Children (WIC) Program to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department ACS-CHS Grants Funded Job Summary Under minimal supervision, manages a WIC Clinic within Denver Health's Community Health Services (CHS). Directly supervises professional and paraprofessional staff. Responsible for coordinating the day-to-day operations of the clinic including coordination of the activities of all staff. Ensures that WIC Program and Denver Health policies are followed. Responsible for quality assurance and implementing policy/program changes. Ensures appropriate nutritional care is provided and delivers direct client services as needed. Participates in program planning, evaluation, and other program-wide responsibilities with the WIC Program Manager. Essential Functions : Leadership • Supervises professional and paraprofessional staff ◦ Sets behavior and performance expectations ◦ Evaluates performance of direct reports through observations, chart reviews, and productivity reports ◦ Provides ongoing coaching and performance feedback and conducts a formal annual appraisal ◦ Addresses performance or behavior concerns in a timely fashion • Manages operations of WIC clinic through ensuring adequate staffing, offering guidance and expertise to staff, and assisting with appointments and clerical duties depending on clinic demands • Assures that WIC participant complaints are mediated and resolved in a timely and appropriate manner • Recruits, screens, interviews, orients, and trains new staff • Prepares and moderates clinic meetings and presents at all-staff meetings • Oversees partner grant activities, staff, and deliverables • Precepts dietetic interns (50%) Client Interaction • Assesses nutrition status of WIC participants based on anthropometric, laboratory, and verbally reported data • Counsels WIC participants on high nutrition risk factors as determined by federal WIC policies and procedures • Consults with healthcare providers on participant nutritional needs or requests for specialty formulas and nutritional supplements • Considers income, cultural and religious food patterns, home facilities, education level, and psychosocial factors when providing patient-centered nutrition care • Obtains advanced training in lactation and provides prenatal and postpartum breastfeeding education and support (50%) Education : Bachelor's Degree Required Work Experience : 1-3 years Typically, 1-2 years of experience supervising staff Required and 1-3 years one year of WIC experience Required and Licenses : CLC-Certified Lactation Counselor - ALPP - Academy of Lactation Policy and Practice Required and DIETICIAN-Registered Dietitian Certification - CDR - Commission on Dietetic Registration Required Knowledge, Skills and Abilities : Ability to supervise paraprofessional and professional staff and complete performance evaluations. Ability to communicate effectively orally and in writing. Knowledge of human nutrition in health and disease and its application to public health practices. Knowledge of nutrition needs for infants and children and women during prenatal, postpartum, and breastfeeding stages. Effective counseling and education skills. Prefer that the candidate be bilingual (English/Spanish). Shift Work Type Regular Salary $73,000.00 - $109,500.00 / yr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays 100% paid parental leave up to 6 weeks Immediate eligibility for retirement plans with employer contribution up to 9.5% Generous medical, dental, vision plans in addition to employer paid disability and life insurance. Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center Free RTD EcoPass (public transportation) Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About Denver Health Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.