Supplier Systems Functional Specialist

Job description

Company Description: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting External Job Duties Functional Support & Analysis: Serve as the Ariba subject matter expert and primary contact. Provide system support, troubleshoot issues, perform root cause analysis, manage escalations, coordinate with internal IT and SAP Ariba support, and lead testing, upgrades, and user training. Supplier Enablement: Support supplier onboarding and integration activities across SAP Ariba solutions, manage integration testing, supplier data validation, issue resolution, and go-live readiness. Support buying-channel content and SAP Business Network activities. Continuous Improvement: Lead system enhancements and process improvement initiatives, manage project plans and stakeholder communications, and support global implementation efforts. Process Management: Maintain workflows, approvals, system configurations, documentation, compliance training, change management, and quarterly release reviews. Training & Support: Develop, maintain, and deliver training materials for users, suppliers, and functional leads. Provide go-live support and maintain role documentation. Data Integrity: Monitor and validate data accuracy between Ariba and internal systems, oversee document transmissions, maintain approval controls, and support ongoing system governance. Analytics and Reporting: Develop and support system reports, dashboards, and KPIs to monitor system performance, adoption, data quality, and operational effectiveness. Minimum Qualifications: 2-4 years related experience Bachelor’s Degree (IS/IT, Computer Science, Supply Chain Management, Engineering, Finance, Business) Non-degree considered if 12+ years of related experience along with a high school diploma or GED Preferred Qualifications: Experience in material control, planning or purchasing. A firm understanding of e-procurement systems with SAP experience. Good IT systems experience, including excellent spreadsheet skills. Effective oral and written communication skills. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities