Supply Chain & Fulfillment Analyst

Job description

What you'll do Do you enjoy solving problems, working with data, and making sure customers receive what they need when they need it? Mark's Commercial is looking for a Supply Chain & Fulfillment Analyst to join our Commercial Planning & Allocation team. This role offers an excellent opportunity for a recent graduate or early-career professional to gain hands-on experience across supplier management, purchase orders, inventory, fulfillment, and customer order execution. You will work directly with suppliers, fulfillment centres, sales teams, and planning partners to track orders, manage inventory availability, identify risks, and help ensure customer commitments are met. This position provides exposure to real-world supply chain operations, ERP systems, inventory management, reporting, and continuous improvement initiatives while supporting some of Canada's largest commercial customers. If you're organized, customer-focused, detail-oriented, and excited to grow your career in Supply Chain, we'd love to hear from you. Monitor and manage open sales orders and purchase orders throughout their lifecycle. Track supplier commitments and delivery performance against required dates. Maintain regular communication with suppliers to confirm shipments, delivery dates, and backorder status. Ensure accurate purchase order information is maintained within D365 and supporting systems. Escalate supply shortages, delays, and fulfillment risks to key stakeholders in a timely manner. Support resolution of order-related issues impacting customer deliveries. Act as a primary point of contact between suppliers, fulfillment centers, sales teams, and supply chain partners. Coordinate supply chain activities to support customer service objectives. Support weekly supply reviews and open order management meetings. Partner with internal teams to ensure inventory and fulfillment priorities are aligned with business requirements. Assist in maintaining inventory availability required to support customer demand. Analyze open order demand, inventory positions, and supply constraints to identify risks and opportunities. Support planning activities related to replenishment, order fulfillment, and inventory deployment. Validate supplier delivery schedules and monitor inbound inventory flow. Assist with implementation and maintenance of inventory planning parameters and fulfillment strategies. Develop and maintain reports and KPI dashboards related to: Open sales orders Open purchase orders Vendor performance Service level attainment Inventory health Perform data analysis and provide recommendations to support operational decision-making. Support continuous improvement initiatives through process analysis and reporting. Identify opportunities to improve order management, supplier communication, and fulfillment processes. Assist in documentation of procedures, job aids, and training materials. Participate in implementation of new tools, systems, and process enhancements. Support operational excellence initiatives within Commercial Planning & Allocation. What you bring Experience in Supply Chain, Procurement, Inventory Management, Planning, Allocation, or Operations. Experience working with suppliers and managing order fulfillment activities. Experience using ERP systems such as D365, SAP, Oracle, or equivalent platforms. Advanced Excel skills including: Pivot tables VLOOKUP/XLOOKUP Data analysis Reporting Strong analytical and problem-solving capabilities. Comfortable working with large data sets and multiple systems. Experience with inventory, purchasing, and order management processes. Strong organizational and prioritization skills. Excellent communication and stakeholder management abilities. High attention to detail and accuracy. Ability to work independently in a fast-paced environment. Strong customer-service mindset with a focus on execution and results. We’re always looking for great talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs Performance incentives, Continuing Education Programs Other perks to support your well-being Career growth opportunities and product discounts Broadband Salary Range: $44,000 – $73,000. Our typical hiring range is between $44,000 and $58,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role. #LI-NV1 This posting represents an existing vacancy within our organization. We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. About Us At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here. Our Commitment to Diversity, Inclusion and Belonging We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. Accommodations We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.