Supply Chain Manager

Job description

SUMMARY OF THE ROLE Lead and manage the Supply Chain and Operations functions, excluding production and purchasing, to ensure efficient planning, logistics, inventory management, warehousing, and distribution. Drive continuous improvement in line with company values, business objectives, and operational standards to ensure timely delivery of high-quality products and services while optimizing cost, efficiency, and customer service. This role will be based in Shah Alam, Selangor and reporting to Operations Manager. Responsibilities: Lead and develop a high-performing Supply Chain team of Malaysia and Singapore. Manage end-to-end supply chain operations, including planning, customer service, inventory management, warehousing, logistics, and distribution. Drive supply chain performance to ensure product availability, service excellence, and optimal inventory levels. Lead the Sales & Operations Planning (S&OP) process and collaborate with key stakeholders to align business and operational priorities. Monitor and improve key performance indicators related to service levels, forecast accuracy, inventory, logistics, and working capital. Drive continuous improvement initiatives to enhance efficiency, reduce costs, and improve customer satisfaction. Manage relationships with logistics partners and service providers to ensure reliable and efficient operations. Ensure compliance with HSEQ requirements, company policies, and regulatory standards. Provide insights, analysis, and recommendations to support business planning and decision-making. Manage budgets and identify opportunities to improve capacity, operational efficiency, HSE performance, and service levels. WHAT WE ARE LOOKING FOR AND WHAT WE OFFER Qualifications: Bachelor's Degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field. Minimum 8 years of experience in Supply Chain, Planning, Customer Service, Logistics, Warehouse Operations, or Manufacturing environments. Minimum 3 years of leadership experience managing teams and cross-functional stakeholders. Experience managing 3PL providers, suppliers, and logistics partners. Minimum 3 years of leadership experience managing teams and cross-functional stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Proficient in Microsoft 365 applications. Fluent in English, both written and spoken. What We Look For: Coaches for Performance: Providing clear and consistent feedback, encouragement and developmental guidance, and correcting individuals' performance based on clearly communicated objectives. Champion Change: Demonstrating openness to and enthusiasm for new initiatives and process improvements, understanding resistance to change, and motivating others to participate and appropriately challenge the status quo. Provides Direction: Creating structure and generating clear goals to enable a team to accomplish its objectives and helping the work group or team analyse its effectiveness. Collaborates: Willingly working with others towards common goals, understanding the responsibilities, activities and ways to foster business interrelationships. Generate Solutions: Identifying problems, critically reviewing facts, recognising the root causes, and providing multiple, practical and sound solutions. Drives Results: Achieving high levels of productivity through personal effort, taking responsibility to ensure tasks are completed on time and with high quality, striving to obtain a challenging goal, and showing a strong drive to follow through with and complete what was started. What We Offer: Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy. Career development opportunities across multiple disciplines and geographies. Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores. Flexi medical benefits (Outpatient, health-screening, dental and optical) are offered. POSITION INFORMATION Company: Jotun Paints (Malaysia) Sdn. Bhd. Contract Type: Regular Time Type: Full time CLOSING DATE (dd.mm.yyyy): 11.09.2026 WHO WE ARE Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness. Jotun Malaysia and Singapore were established in 1983 and 1971, respectively. With the consolidation of Jotun Malaysia & Singapore in 2016, the organisation has consistently delivered strong growth and profitability to become today one of the main contributors to our business in the South East Asia and Pacific region. The company operates three factories in Shah Alam and Nilai and has a wide network of offices and warehouses across Malaysia and Singapore, providing efficient and timely response to our customers. Our aim is to develop employees through a culture of continuous feedback, learning and growth. Visit our Career Page to know more about life at Jotun. Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination. If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. If you think that this role is what you could be doing next, apply now!