Supply Chain Nerve Center (Specialist)

Objectives of the Position Digitalization will be part of our DNA at GB. We will change processes that will simplify life within but also outside of GB, sometimes even without our BASF colleagues noticing it. Within GB, we will use digital tools to stop us spending too much time on tasks that hinder us from doing the things that are really needed, such as consulting our service recipients. Digital tools will free up our time to help our internal partners and we will be able to actively shape our division’s digital footprint. GB Strategy is to transform Kuala Lumpur Hub into a digital Hub to support BASF. GBC Supply chain team is looking for an exceptional Supply chain professional to support in development and implementation of new digital tools that will help operations. You will focus on designing and implementing (along with counterparts and solution architects) Control Tower solutions for BASF Overseas delivery services. In addition, you will need to understand the customers' requirements and use cases to map to the Control Tower solution. As part of the digital transformation, you will play a key role in change management and communication to stakeholders. Main Areas of Responsibilities and Key Activities (50%) Supply chain Tactical Support • You will be responsible for providing tactical support for door-to-door supply chain delivery process • You will monitor exceptions at each supply chain stage to allow timely and informed decisions for effective escalation management • You will drive supply chain disruption monitoring activities including what-if scenarios and help create recommended actions / options • You will support operations teams during crisis management events by providing impact analysis and recommending corrective / preventive actions • You will conduct market analysis to identify market trends, new opportunities, alternate ports, carriers, and modes • You will improve supply chain resilience and mitigate our customer delivery risk exposure • You will identify improvement opportunities for supply chain process and recommend best fit solutions or tools (20%) Communication and Change Management. • You will work closely with operations to identify business requirements and structure them into actionable and meaningful objectives • You will drive change management and help deployment of new tools and processes • You will work with carriers and service providers identify and resolve issues impacting service delivery • You will provide timely communication to relevant stakeholders on disruptions, identify impacts, provide recovery options and estimate expected back to normal (20%) Citizen data science • You will coordinate analytics and data ETL (Extract, Transform and Loading) activities for all deliveries. • You will work with data science and digitalization experts to implement statistical and machine learning models to create predictive and prescriptive solutions that provide users with key insights. • You will build prototype models for proof of concept and paving way for new digitalization tools. (10%) Supply chain operations support • You will create and run monitoring, exception, performance and KPI reports for delivery and shipment status. • You will help automate and maintain reporting for operations and performance • You will Identify and evaluate automation and technology opportunities to drive operational improvements. Education Bachelor’s degree in Business, Supply chain, Economics, Industrial Engineering, Chemistry, or related field Working Experience At least 4 years of relevant Supply Chain / Logistics / Transportation Management Technical & Professional Knowledge Knowledge of working with SAP and business reporting Knowledge of working with SQL, Azure, and cloud databases Knowledge of supply chain, logistics and shipping industry Advantage for knowledge of working with business intelligence applications like Tableau, Power BI etc Self-driven and takes initiative to learn and experiment Open minded with diversity and strong communication skills Great analytical, critical thinking and problem-solving abilities BASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on