Supply Chain QA Manager

Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läder-ach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams. Our “Supply Chain Management” business unit is responsible for all supply chains. This also includes purchasing and warehouse logistics. From our main warehouse in Bilten, we organize the flow of goods and deliver to our chocolateries and warehouses around the world. Want to be part of it too? Come and join us. **What you can expect** - You will take ownership of Läderach Korea’s supply chain and quality assurance operations, ensuring stable product flow, regulatory compliance, and operational readiness across retail and pop-up locations - You will manage the end-to-end import process, including MFDS clearance, customs coordination, product documentation, and Korean labeling compliance - You will work closely with global headquarters, customs brokers, logistics providers, warehouse partners, Retail, and other internal stakeholders - You will oversee demand planning, inventory availability, replenishment, aging stock, write-offs, and BBD risk management - You will lead quality issue investigations, corrective actions, storage and transportation compliance, and the maintenance of QA and operational procedures - You will play a key role in establishing scalable SCM and QA processes as the Korean business expands. **What we expect from you** - You bring a minimum of seven years of relevant experience in supply chain management, import operations, food compliance, quality assurance, or a comparable function - You have hands-on experience with Korean MFDS import clearance procedures and a practical understanding of Korean food labeling and imported food regulations - You demonstrate strong capabilities in demand planning, inventory management, logistics coordination, and warehouse operations - You are highly analytical, detail-oriented, and proficient in Excel and operational data management - You are capable of working independently, establishing robust processes, and taking end-to-end ownership in a growing organization - You possess strong problem-solving, communication, and stakeholder management skills - You are fluent in Korean and have business-level English proficiency for regular collaboration with global headquarters and international partners - Experience in premium food, FMCG, retail, imported consumer goods, HACCP, ISO 22000, or food safety audits is considered an advantage. **What we offer you** - An exciting working environment with motivated colleagues - A position with lots of personal responsibility - The opportunity to contribute fresh ideas - An open and respectful feedback culture - In-house and external further training - Unique career opportunities - Generous discounts on our products - Chocolate at work **Own it. Grow it. Make it fresh.**