Supply Operations Projects Lead

Job description

WE POWER PEOPLE’S PROGRESS. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day. MEET THE TEAM! Supply Operations is the team behind Preply's tutor ecosystem - from how tutors grow and perform, to how they engage with learners and the platform. We work across Growth, Performance, Engagement, B2B, and Expansion to deliver a great tutor experience at scale. As Preply grows, so do the cross-functional challenges that shape how our marketplace works for tutors - from launching new compliance requirements across markets, to evolving how we manage quality and fairness at scale. These initiatives span multiple Supply teams, CX, Legal, Tax, Product, and Data, and they need someone who can bring clarity, structure, and momentum. As the Supply Operations Projects Lead, you'll own and drive high-priority strategic initiatives across the Supply org - turning ambiguous, cross-functional problems into clear plans and measurable results. You'll work closely with the Supply team and across the company, operating with a high degree of autonomy on evolving priorities. This is a role for someone who thrives in complexity, moves fast with good judgment, and can influence senior stakeholders to get things done. WHAT YOU'LL BE DOING: - Lead high-priority, cross-functional Supply initiatives spanning monetisation, performance, compliance, and other strategic priorities that cut across teams - Take ambiguous problems and turn them into clear workstreams, owners, timelines, risks, and decisions - Drive end-to-end execution of strategic projects across teams such as Product, Legal, Tax, CX, Data, Supply and others - Jump into fast-moving priorities across the Supply org, bring structure, and accelerate progress where it matters most - Improve how Supply handles complex recurring topics by building stronger processes, playbooks, and operating models - Use data and business judgment to assess impact, shape recommendations, and support decision-making - Help strengthen how the Supply team operates - contributing to sharper coordination, AI adoption, and better operating rhythms across the organisation WHAT YOU NEED TO SUCCEED: - 6–8+ years of experience in strategy & operations, consulting, business/marketplace operations, or similar roles in high-growth tech environments - Strong program and project leadership: drives ambiguous, cross-functional work from problem definition through rollout and iteration - Stakeholder management and influence: can challenge constructively and navigate trade-offs with senior leaders across Product, Legal, CX, and other functions - Structured problem solving: turns ambiguity into clear plans, priorities, and decisions - Data-driven approach: comfortable framing analysis, working closely with Data, interpreting performance, and building business cases (advanced Excel/Sheets required) - Ownership mindset: acts autonomously, anticipates issues, drives closure - does not wait for perfect clarity - Operational excellence: designs rollout plans, processes, and guardrails that work at scale - thinks beyond one-off fixes - Strong communication skills: clear, concise (both written and verbal) communication - with the ability to distill complexity, align stakeholders, and present recommendations with confidence NICE TO HAVE: - SQL and BI fluency (e.g., Looker) - Experience in marketplaces or platform businesses - Background in consulting or strategy & ops with structured problem-solving training WHY YOU’LL LOVE IT AT PREPLY: - An open, collaborative, dynamic and diverse culture; - A generous monthly allowance for lessons on Preply.com http://Preply.com, Learning & Development budget and time off for your self-development; - A competitive financial package with equity, leave allowance and health insurance; - Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub - Access to free mental health support platforms; - Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health; - The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!) OUR PRINCIPLES - Care to change the world - We are passionate about our work and care deeply about its impact to be life changing. - We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. - Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. - Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen. - Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently. - Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions. - Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks. - Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference. - Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made. - One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress. DIVERSITY, EQUITY, AND INCLUSION Preply.com http://Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.