Supply Planner

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join our Supply Chain team at Thermo Fisher Scientific and make a meaningful impact on global science and healthcare. As a junior Supply Planner, you'll optimize processes across planning, procurement, logistics, warehousing, and distribution while serving as a key liaison between various business functions. You'll leverage SAP expertise to drive efficient operations, ensure regulatory compliance, and deliver exceptional customer service. This role offers opportunities to improve processes, manage supply chain activities, and contribute to our mission of enabling customers to make the world healthier, cleaner, and safer. RESPONSIBILITIES: Maintain timely Purchase Order place, chase, cancel and delay actions to ensure timely delivery of Customer Orders and whilst maintaining stock health & inventories within stocking policies and targets. Own the resolution of supply constraints and call out issues when vital to seek assistance to achieve desired outcomes as well as keeping all collaborators informed of any changes. Conduct Root Cause Analysis on fill rate misses, develop countermeasures, and reach consensus on corrective actions with Demand and Inventory Planners and other collaborators. Perform standardized work to improve ATP (Available to Promise) and inventory availability and accuracy, while maintaining master data accuracy to enhance information quality and excellence in supply planning execution to achieve BAU critical metric objectives. Facilitate as well as partake in SIOP & S&OE cycle of meetings for assigned portfolio and Divisions to drive standard processes. (ie. Product Review, Supply Review, Reconciliation) Lead weekly Demand and Supply meetings, prepare timely reports, identify risks or opportunities, recommend actions, and drive follow-up to mitigate risks or capitalize on opportunities. Establish regular supply review meetings with suppliers to enhance visibility, improve supply performance, and cultivate effective problem-solving and collaborative engagement. Provide input to Daily/Weekly/Monthly Management Boards with critical metrics to improve business performance and participate in PPI events. Ensure all order entry input forms are complete and matched with quotes and/or Stock Authorization approvals before entering the ERP system. Target same day order entry with 100% accuracy to ensure timely placement of PO’s. Investigate and respond promptly to customer queries, complaints, and return claims in coordination with internal and external partners. Follow all corporate safety, training, and compliance requirements while maintaining cybersecurity vigilance to ensure the safety and security of business systems. Lead the timely delivery of ad-hoc project-based tasks assigned within the scope of job duties. Frequent Contacts: Internal Supply Chain Operations Teams Global Thermo Fisher Divisional teams Commercial & Product & Sales Teams Demand and Inventory Planners, Supply Planners Finance Teams Service & Sales Support Teams External Suppliers (Self Manufactured / Third party) Business partners Freight forwarders Measures of Success ATP Availability, Accuracy & Inventory Fill Rate Performance Customer Allegiance scores to target SIOP compliance Management of working capital REQUIREMENTS: Education Bachelor's Degree required, no prior experience needed in supply chain, logistics, or manufacturing environment Preferred Fields of Study: Supply Chain Management, Business, Engineering, or related field Experience APICS certification preferred Proficient in SAP/ERP systems and Microsoft Office Suite, particularly Excel Strong understanding of cGMP and quality management systems Experience with materials management, warehouse operations, and inventory control Expertise in order processing, procurement, and logistics coordination Skills & Attributes SAP certification beneficial but not required Excellent analytical and problem-solving abilities Strong project management and process improvement skills Outstanding written and verbal communication skills Ability to work effectively in a matrix organization Fluent in English; additional language skills beneficial Demonstrated ability to manage multiple priorities and meet deadlines Experience with supply chain metrics and KPI reporting Knowledge of international shipping regulations and documentation requirements Strong customer service orientation and stakeholder management skills Benefits Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer. Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues. Flexibility: Balance your work and personal life with flexible arrangements. Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave. Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you. Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development. Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Apply today! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.