Support Associate (Full Time) at wolt | AI Job Board

Job description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for full-time Support Associates to join our Support team in Bratislava from August 2026!

What you'll be doing:

Processing incoming live chats from our customers, venues and courier partners
Developing our support function together with the support team as well as other teams within Wolt
Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners
Supporting our Czech and Slovak market

Our humble expectations

You are customer-obsessed and team-oriented
You have great communication skills with a personal touch
You have a can-do attitude towards challenges
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You already have some experience in a customer-facing role, and you are passionate about service
This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.
You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
You are able to start working for us from August 2026

What do we offer

Multisport card
Wolt credits cashback benefit
Snacks and drinks at the office
Possible home office after 2 weeks of training in our office in Bratislava
Opportunity to grow both personally and professionally within our team
Employee assistance program
Team building events

For a full-time Support Associate, the basic (fixed) wage component is 1,340€ brutto / month.

Next steps

If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙

Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!

Slovakia Pay Range:

€1.340—€1.410 EUR

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.