Support Associate Full-time/Part-time

wolt

Prague, Czechia · Prague · Czechia

Posted Jun 18, 2025

Full-time
Country Support

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Job description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working remotely in a dynamic environment? If your answer is yes - then read further!

We are looking for both part-time and full-time Support Associates to join our Support team in Prague! Starting in August 2026.

What you’ll be doing

Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings and weekends - our support is open 24/7!
You are fluent in Czech language and you have professional working proficiency in English

What we can offer you

Development of your communication, multitasking and prioritization skills
Participation in side projects, such as automation or training
Personal approach and utmost support in your personal growth
Engaging team culture full of fun, respect and mutual support
Possibility of working from home
Multisport card, Benefit Plus program, discount on Wolt orders and of course, snacks and drinks in the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.