Support Engineer

Job description

We are looking for a **Support Engineer** to keep Kyivstar's Big Data platform and data products running reliably every day. You will own the full incident lifecycle - from the first alert and triage to root-cause analysis, permanent fix and prevention - across our data pipelines, cloud and on-premises environments. **Requirements:** - 0,5+ years of experience as a Support Engineer. - Basic knowledge of Linux - Experience with git - Experience with sh/bash - Experience with diagnostic tools (curl, telnet, dig, etc.) - Experience with monitoring and alerting systems like Prometheus, Grafana or others; **Will be a plus:** - Experience using configuration management software (Ansible, Terraform) - Experience working with scripting languages experience (Python preferred). - Experience with Docker, Kubernetes, - Experience with CI/CD tools like Gitlab CI or others. - Experience with ELK stack - Infrastructure as a code, GitOps principles understanding - Experience working with Cloud (AWS preferred) - Experience with relational databases such as PostgeSQL, or others. **Responsibility:** - Incident management - Maintaining environments and applications (AWS, on-prem servers, K8s clusters, etc.) - Support development and BA teams - Configuring and maintaining monitoring systems - Opportunity to growth as devops