SVP, Product Experience

Job description

Job Description About the Role We’re seeking a seasoned product executive to lead our Product Experience pillar — the surface where advertisers, publishers, traders, planners, and operators meet our platform. As SVP, Product Experience, you will own the end-to-end product strategy, roadmap, and team for the experiences that determine whether our platform feels indispensable to the people who use it every day. Product Experience spans two internal sub-pillars: Product Growth (adoption, activation, expansion) and Product Innovation (discovery, prototyping, platform breakthroughs). You will set the bar for both — pairing design-led product craft with the technical and commercial instincts required to ship category-defining ad tech. The ideal candidate has spent the bulk of their career in ad tech, has built and scaled multi-tenant platforms, and treats user experience as a primary lever for differentiation — not a polish layer added at the end. What You’ll Do Own the Product Experience Pillar — Define and deliver the strategy, vision, and roadmap for everything customers, operators, and partners touch in our platform. Be accountable for adoption, retention, activation, and customer delight. Lead Growth and Innovation in Parallel — Run the Product Growth sub-pillar (drive usage, activation, expansion, including the integration of our commerce capabilities) alongside Product Innovation (discovery, prototyping, platform breakthroughs). Set the Bar for Craft — Raise the standard for design-led product work in ad tech: tight problem framing, opinionated UX, defensible technical choices, and shipped outcomes that move advertiser yield, publisher revenue, and operator efficiency. Build and Lead a Senior Team — Manage, mentor, and develop VPs, Directors, and senior PMs across Growth and Innovation. Hire to fill gaps. Develop a bench. Champion User-Centered Design — Insist that every workflow starts with the user. Partner with Design and Research to make user insight a continuous input rather than a quarterly review. Engage Directly with Clients — Run discovery and design partnerships with enterprise advertisers, publishers, and agency partners. Convert client signal into prioritized product work. Partner Across the Org — Operate as the Product Experience counterpart to the leaders of Data Product and Product Operations. Drive shared roadmap, shared metrics, and shared accountability. Drive Measurement and Accountability — Define the success metrics that connect Product Experience investments to commercial outcomes: adoption, retention, expansion, NPS, time-to-value. Be Externally Credible — Represent the product organization with clients, agency partners, and the ad tech ecosystem. Translate the roadmap into commercial narrative. Anticipate the Next Curve — Stay ahead of structural shifts — signal loss, retail media, CTV, cleanroom architectures, AI-native workflows — and position the Product Experience pillar to win against them. Key Responsibilities Own strategy, roadmap, and execution for the Product Experience pillar end-to-end. Lead the Product Growth and Product Innovation sub-pillars; ensure they operate as one coherent organization. Build, develop, and retain a team of VPs, Directors, and senior PMs. Set and uphold the operating system for Product Experience: rituals, reviews, prioritization frameworks, and quality bars. Partner with Engineering, Design, Data Science, Commercial, and Operations to keep delivery on track. Lead client- and partner-facing product conversations at the executive level. Deliver executive-level communication: board updates, client narratives, internal all-hands. What We’re Looking For 15+ years of product leadership experience, including 5+ years at the VP/SVP level managing multi-team, multi-product organizations. Deep ad tech background — firsthand experience building DSPs, SSPs, ad exchanges, identity/data platforms, measurement systems, or adjacent enterprise advertising platforms. Demonstrated track record of building, scaling, and operating multi-tenant SaaS or enterprise platforms (data ingestion, APIs, identity, workflow tooling). Design-led, user-centered orientation — a portfolio of products where workflow design and user experience were core differentiators, not afterthoughts. Proven success leading senior product leaders; reputation as a developer of talent. Exceptional communication and stakeholder management at the C-suite, board, and enterprise-client levels. Strong technical fluency — able to push back on architecture, identity, privacy, and data-flow decisions with credibility. Track record of operating through periods of organizational change, integration, or rapid scale. Working knowledge of the regulatory and privacy environment surrounding ad tech (GDPR, CCPA, CTV/identity shifts). Why Join Us? This is a chance to lead the most visible pillar of a product organization that has been deliberately restructured to move faster, ship more, and lead the market. You’ll own the experiences our customers and partners use every day — and you’ll have the mandate, the team, and the platform to define what a modern, design-led ad tech experience looks like. #LI-KG1 #LI-HYBRID #HM Horizon Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Salary Range $250,000.00 - $350,000.00 A successful applicant’s actual base salary may vary based on factors such as individual’s skill sets, experience, training, education, licensure/certifications, and qualifications for the role. As an organization, we take an aptitude and competency-based hiring approach. We provide a competitive total rewards package including a discretionary bonus and a variety of benefits including health insurance coverage, life and disability insurance, retirement savings plans, company paid holidays and unlimited paid time off (PTO), mental health and wellness resources, pet insurance, childcare resources, identity theft insurance, fertility assistance programs, and fitness reimbursement.