Swedish or Danish Speaking Assistance Nurse

Job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities. Now, we’re looking for talented individuals to join our team and make a difference. About the role Registered Nurse in Sweden, Denmark, or the UK? Fluent in English and Swedish or Danish? This could be the perfect next step in your career. Due to the success and growth of our team, International SOS is currently recruiting an Assistance Nurse with English and Swedish or Danish language skills to be based at offices in Croydon, South London. This is an office-based position, with no nightshifts. This is your chance to join a global team who strive for the best possible care for each and every patient. Focusing on quality and excellent patient care, liaising with colleagues based in 27 different countries and utilising the company’s extensive global resources to provide outstanding medical assistance to patients and clients across the world. Key responsibilities Conduct pre-travel medical risk assessments for travellers with pre-existing conditions. Review medical information to determine travel fitness and insurance eligibility. Liaise with travellers, healthcare providers, insurers, and assistance teams. Provide recommendations on travel readiness, treatment needs, and required support. Escalate complex cases and coordinate specialist reviews when required. Maintain accurate clinical records and case documentation. Assess medical assistance requests and initiate appropriate support. Provide medical advice in line with in-house policies and protocols. Manage cases through to resolution, ensuring effective handovers and continuity of care. Coordinate treatment, referrals, evacuations, repatriations and medical transport. Collaborate with International SOS Assistance Centres and key stakeholders. Communicate medical updates to patients, families, clients, and claims teams. Identify appropriate healthcare providers and referral pathways. Support non-medical teams with medical referrals and healthcare guidance. Ensure timely case management and service delivery. Contribute to healthcare network development by sharing provider information. About you • Registered General Nurse in either the UK, Sweden or Denmark. • High level of consolidated experience in acute care, intensive care or emergency medicine • Excellent written and spoken English Language and fluency in Danish or Swedish. • Experience using MS Office, Teams and general technical skills essential • Excellent Customer service skills • Excellent written and verbal communication skills • Previous medical assistance experience highly desirable • Previous public health and/or travel health experience desirable, not essential • Some business travel required Benefits • Competitive salary package • Bupa health and dental cover, Pension scheme, Life assurance • 3-month (fully paid) induction, coaching and preceptorship support • UK Resuscitation courses: ILS and ALS training and revalidation fully funded • Assistance with revalidation and reflection pieces and free access to the RCNi portal • Shiftwork rotating from Monday to Sunday working every 4/5 weekends • Competitive holiday allowance, option to buy additional leave, Birthday off, 5 days study leave, paid volunteering day By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025. 13,000 experts | 1,200+ locations | 90 countries | 110+ languages Start your journey with us today. Apply now!