System Administrator

Job description

ABOUT AIR APPS At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. THE ROLE As a Systems Administrator at Air Apps, you will be responsible for managing and maintaining corporate IT infrastructure, user access, and SaaS tools to ensure a secure and efficient work environment. You will oversee device management, network security, access control, and IT support for employees across the organization. This role requires technical expertise in IT systems, cloud-based tools, and security best practices to optimize and scale internal operations. - This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. RESPONSIBILITIES - Manage and maintain corporate IT infrastructure, including SaaS applications, cloud services, and internal systems. - Oversee user access, account provisioning, and identity management across platforms (Google Workspace, Okta, Azure AD, etc.). - Ensure network security, endpoint protection, and data encryption policies are in place. - Monitor and optimize hardware and software performance, troubleshooting issues as needed. - Implement and enforce IT security best practices, including multi-factor authentication (MFA) and role-based access control (RBAC). - Maintain and support company-wide SaaS tools (Slack, Zoom, Notion, Atlassian, etc.). - Assist in onboarding and offboarding employees by setting up and deactivating accounts. - Automate IT operations, workflows, and system monitoring to improve efficiency. - Maintain software licenses, compliance requirements, and IT documentation. - Provide technical support and training to employees, ensuring smooth system usage. REQUIREMENTS - Around 3+ years of experience in IT administration, systems administration, or IT support. - Experience managing cloud-based corporate IT environments (Google Workspace, Microsoft 365, AWS, or Azure). - Proficiency in identity and access management (IAM) tools (Okta, Azure AD, JumpCloud). - Knowledge of endpoint management solutions (Jamf, Intune, Kandji, or similar MDM platforms). - Familiarity with network security, VPNs, firewalls, and zero-trust security models. - Experience with IT automation and scripting (Bash, PowerShell, Python) is a plus. - Ability to troubleshoot hardware, software, and connectivity issues efficiently. - Strong understanding of IT compliance, data privacy regulations (GDPR, SOC 2), and best practices. - Excellent problem-solving skills and ability to work in a fast-paced, remote-first environment. WHAT BENEFITS ARE WE OFFERING? - Apple hardware ecosystem for work. - Annual Bonus - Top-tier Health and Life Insurance for peace of mind. - Transportation Budget to support your commute needs. - Coverflex benefits package for meal allowances, well-being, and more. - Childcare support. - Air Conference - an opportunity to meet the team, collaborate, and grow together. - Pension Fund to support your long-term financial planning. - Urban Sports Club membership to keep you active. - Meals 100% free at the hub. DIVERSITY & INCLUSION At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. APPLICATION DISCLAIMER At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.