System Administrator Manager | Web Hosting Team

Job description

## **Join the team building an AI-first company.** Hostinger serves more than 5.5 million clients across 150 countries, but we're still excited about what we're creating next. AI is changing how we build products, support customers, work together, and solve problems. It helps us move faster, spend less time on repetitive work, and focus on bigger ideas. **If you want your work to influence both what we build and how we build it, we'd like to meet you.** **Our culture:** Guided by [**10 company principles**](https://www.hostinger.com/principles)**.** ## **Your role at Hostinger** Join Hostinger's Product team as **SysAdmins Manager** and lead the Web Hosting SysAdmin team in Indonesia. The team keeps more than 1,600 bare-metal hosting servers across 16+ data centres healthy and covers the Asia-Pacific daytime window of our 24/7 global rotation, working hand in hand with the Lithuanian and Brazilian SysAdmin teams. This is a hands-on technical leadership role. About half of your time stays technical: you operate, debug and ship alongside your engineers. The other half goes into your people: hiring, coaching, protecting the team's health and setting them up to succeed. You own the team's shift coverage and incident response, but you are not personally on rotation or on-call. You will work closely with engineering, developer, Customer Success and product managers. **Curious to learn more? Meet your future Team Lead:** [Teodoras Celencevičius](https://www.linkedin.com/in/teodoras-c/) ## **Your day-to-day** - Lead the Indonesian Web Hosting SysAdmin team and own its shift coverage: you design the rotation, you are not on it; - Own incident response in your window: acknowledgement, customer communication, postmortems and follow-up within SLA; - Act as the sysadmin escalation point for Customer Success on complex hosting and security cases; - Stay hands-on across a fleet running CloudLinux, LiteSpeed, cPanel/WHM and MariaDB: diagnose, optimise and fix; - Deliver long-term engineering and automation with Ansible/AWX, Prometheus and Grafana that removes repetitive shift work; - Drive AI adoption in operations: automated ticket resolution, AI-assisted diagnosis and faster runbooks; - Hire, onboard and coach; run weekly reporting, team KPIs and quarterly performance reviews; - Coordinate daily with the Lithuanian and Brazilian SysAdmin teams, WH engineering and product, and make the final technical call when the team needs one. ## **What will help you succeed** - You have 3+ years supporting enterprise-scale Linux environments, including database and web-server performance tuning; - You have 1+ years leading or mentoring an engineering or sysadmin team, ideally one that runs shifts or on-call; - You have hands-on experience with the web hosting stack: cPanel/WHM, LiteSpeed, Apache or Nginx, MariaDB/MySQL, CloudLinux (LVE, CageFS); - You understand on-premises / bare-metal infrastructure; - You are comfortable with security hardening and malware response on shared hosting (Imunify360, Monarx or similar); - You script and automate: Bash or Python, Ansible; - You have hired before and know what a strong sysadmin looks like in an interview; - Your English skills are C1 - C2; - You are a constant learner who loves Linux and cares about uptime, people and clean processes. ## **Meet your team** The Web Hosting SysAdmin team keeps the infrastructure behind Hostinger's hosting services healthy, stable, and ready to support millions of customers worldwide. We are distributed across Indonesia, Lithuania and Brazil, which gives us round-the-clock coverage and expertise from three markets. Each location has its own team and manager, but we work as one: shared runbooks, shared incidents, shared goals. In Indonesia, you will lead an experienced sysadmin team who care deeply about Linux and about making our hosting environment better every week. ## **Benefits you'll love** **🚀 360° Growth:** You'll never stop learning here. Get access to [Reforge](https://www.reforge.com/) and CoachHub, go to global conferences, and borrow from our physical and digital libraries. Depending on your location, you can mentor or be mentored through [TesoXchange](https://tesoxchange.com/). People [give each other open feedback](https://www.hostinger.com/blog/reaching-your-peak/), [share what they know](https://www.hostinger.com/blog/learning-culture/), and take on new projects as their skills grow. **🎯 Freedom & responsibility:** Work where you do your best work: our offices in Vilnius, Kaunas, Jakarta, or Luxembourg, your home, or anywhere in the world. You plan your own day and own your results, and good ideas go live fast. **💪 Wellness simplified:** Your wellbeing comes first. You get time off to recharge, a [Headspace](https://www.headspace.com/) subscription, and events focused on wellbeing. Depending on your location, you also get health insurance from day one, a gym membership, regular health checks, and clubs for sports, arts, and hobbies. **🎉 Work hard – play hard:** We celebrate wins together at [Summerfest](https://www.youtube.com/watch?v=CPnIDaaq0jc) & [Winterfest](https://www.youtube.com/watch?v=AfytsnQyE2I), Town Halls, team-buildings, and workations. Meet the Client sessions connect you directly with the people you build for. Milestones outside work matter too, so we celebrate weddings, new parenthood, and graduations with you. ## **Compensation** We’re always looking for exceptional talent to raise the bar, with compensation reflecting your experience and the impact and value you bring. Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey **🚀** **Three. Two. Onboard.**