System Administrators Manager | Web Hosting | Based in Indonesia

Job description

## **Join the team building an AI-first company.** Hostinger serves more than 5.5 million clients across 150 countries, but we're still excited about what we're creating next. AI is changing how we build products, support customers, work together, and solve problems. It helps us move faster, spend less time on repetitive work, and focus on bigger ideas. **If you want your work to influence both what we build and how we build it, we'd like to meet you.** **Our culture:** Guided by [**10 company principles**](https://www.hostinger.com/principles)**.** ## **Your role at Hostinger** Join Hostinger's **Product team** and lead the SysAdmin Indonesian team as **SysAdmins Manager**. This is a hands-on technical leadership role - you'll still operate, debug, and ship alongside your engineers (~half your time stays technical), while your other half is spent safeguarding your team's health, hiring world-class people, and putting them in the best position to succeed. Your team runs monitoring shift rotations; you lead and coordinate that coverage but are not personally on a rotating shift or on-call. You'll own the delivery of product commitments and always look to improve productivity. In this role, you'll collaborate closely with Lithuanian and Brazilian SysAdmin teams, developers, engineers, and product managers. **Curious to learn more? Connect with your team:** [Eimantas Šerpenskas, Engineering manager](https://www.linkedin.com/in/eserpenskas/) ## **Your day-to-day** - Keep Hostinger's Web Hosting Monitoring team in an always-ready state; - Provide long-term engineering solutions for Hostinger's Web Hosting services; - Coach, onboard new team members and provide day-to-day team leadership and supervision; - Lead and coordinate the team's monitoring shift rotation and coverage (you set it up and own it; you're not personally on rotation); - Foster technical decision-making on the team but make final decisions when necessary; - Analyze system performance and solve technical issues; - Plan and deliver team KPIs and find ways to increase team efficiency and performance; - Coordinate and automate deployment, monitoring, maintenance, and support of systems and services; - Identify service problems from the client's side and advise colleagues on difficult cases; - Monitor and optimize Hostinger service performance using Grafana, Kibana, Elasticsearch, Prometheus, Ansible, and other tools; - Ensure uptime of core services; - Make sure retention strategies and downtime handling procedures are followed. ## **What will help you succeed** - You have been supporting enterprise-level Linux environments, resolving technical system problems, including product, database, and Linux optimization, for 3+ years; - You have been technically leading and mentoring an engineering or sysadmin team for 1+ years; - You have hands-on experience with the web hosting stack: cPanel/WHM, web servers (LiteSpeed, Apache, Nginx), and databases (MariaDB/MySQL); - You understand on-premises / bare-metal infrastructure (virtualization such as Proxmox/KVM, CloudLinux); cloud experience is a plus; - You have led or coordinated shift-based, monitoring, or on-call teams and care about uptime, incident response, and SLAs; - Your English skills are C1 - C2; - You are a constant learner who loves Linux and is truly passionate about IT, engineering, and people. ## **Meet your team** The Web Hosting SysAdmin team keeps the infrastructure behind Hostinger's hosting services healthy, stable, and ready to support millions of customers worldwide. The team is distributed across Indonesia, Lithuania, and Brazil, giving us global coverage and bringing together expertise from different markets and time zones. While each location has its own team, they work as one – sharing knowledge, coordinating across regions, and solving challenges together. In Indonesia, you'll be surrounded by experienced technical people who care deeply about Linux, infrastructure, and continuously improving how our hosting environment operates. ## **Benefits you'll love** **🚀 360 Growth:** We provide [limitless learning opportunities](https://www.hostinger.com/blog/learning-culture/): access to platforms like Reforge and CoachHub, global conferences, [feedback culture](https://www.hostinger.com/blog/reaching-your-peak/), digital libraries, and industry-leading subscriptions. Advance your career with internal mobility, and grow with a team eager to share knowledge and support your success. **🎯 Freedom & responsibility:** Work on your terms, whether from the comfort of home or anywhere in the world. With a home office budget, you can elevate your workspace. Enjoy the flexibility to manage your schedule while bringing your ideas to life in a fast-paced, dynamic environment. **💪 Wellness simplified:** Your health comes first with company-provided sick days, 20 paid suspension days, [Headspace](https://www.headspace.com/) subscriptions, and recharge leave. Participate in wellbeing-dedicated events and simply enjoy the balance of a lifestyle that prioritizes wellness. **🎉 Work hard - play hard:** Celebrate your achievements with company events like Town Hall, Meet the Client initiatives, team-building experiences, and workations. Celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations. ## **Compensation** Salary depending on your experience and skills. Get ready to take your personal and professional growth to new heights! Join Hostinger today and be part of our journey **🚀** **Three. Two. Onboard**