System Engineer Manager, EMEA - Engineering Services (m/f/d)

Requisition Number: 76477 The company built on breakthroughs. ​ Join us.​ Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. ​ How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​ ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​ ​Come break through with us. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use. For our location in Berlin, Germany , we are looking for a System Engineer Manager, EMEA - Engineering Services (m/f/d) About the Role Step into a hands-on leadership role at Corning as our System Engineer (SE) Manager, EMEA. You'll lead a team of System Engineers, who are Corning’s product and system experts supporting three exciting markets: AI Data Centers, Carrier, and LAN networks for buildings and campuses. Your team is the go-to resource for passive structured cabling solutions — advising customers on product selection and system design, and serving as the technical bridge between our customers, Field Engineers, and internal Development and Product teams. This is your chance to combine deep technical expertise with team leadership: prioritize service requests, track team performance, and drive real impact across the EMEA region. What You'll Do As a Technical Expert: Deliver technical support, training, and presentations on Corning's passive structured cabling portfolio to end customers, installers, and distribution partners across AI Data Center, Telecom, and LAN markets. Advise customers on product applications — explain benefits, value propositions, and provide detailed part numbers for complete system solutions. Respond to customer RFIs with full system solutions, including Bills of Materials (BOMs) and drawings tailored to their requirements. Provide pre-sales support: product recommendations, system design, installation training, and testing. Create datasheets and technical papers, and deliver clear Corning vs. competitor product comparisons. Share feedback with Development and PLM on product improvements, new ideas, and compliance with regional standards. As a People Leader: Guide, coach, and develop your SE team — setting priorities, KPIs, and clear objectives while ensuring team members are properly trained to succeed. Lead change management to drive optimized processes and team efficiency, with a strong focus on Service Cloud CRM adoption. Own annual reviews, development plans, coaching, and administrative tasks such as expense approvals. Build a cohesive team culture where every member feels valued, and manage recruiting, onboarding, or workforce adjustments as needed. Collaborate closely with peer leaders across Commercial, Product Management, and Operations (Manufacturing, Development) to keep the wider organization aligned. 5-8 years relevant work experience; at least 3 years supervisory experience. What You Bring University degree, preferably in Telecommunications or Electrical Engineering. 5+ years of experience in Telecom, Data Center, or structured cabling design; at least 3 years supervisory experience. Proven success in leadership and managing technical teams. Excellent communication skills, including experience presenting to C-level executives with the finesse to manage expectations and difficult conversations. Fluent in English, any other European language is a plus. Strong ability to resolve customer challenges through cross-functional collaboration. Experience driving organizational change across people, process, and technology. Direct customer engagement experience — presenting, training, and demonstrating value propositions. Established working relationships across Commercial, PLM, and Operations. Travel & Schedule Travel: 25–35%, mainly across continental Europe, with additional travel across EMEA (including Israel and Africa) and occasionally beyond. Flexibility for short-notice travel (24–48 hours) and overnight stays is essential. Requirements: Valid EU work authorization or citizenship, plus a current, valid driving license with a clean record for international car rentals. Hours: Minimum 40-hour work week plus travel time as required. A job that shapes a life. Corning offers you the total package. Your well-being is our top priority. Our Compensation & Benefits package supports your health and well-being, your financial goals, and your career—from day one. Company-wide bonuses and long-term incentive programs are linked to key business results, ensuring you're rewarded when the company succeeds. When Corning wins, we all win. Our health and well-being benefits include company-funded retirement plan, paid leave, and an Employee Assistance Program (EAP) to support you and your family. Getting paid for our work is important, but feeling valued and recognized motivates us even more. That's why Corning offers a recognition program to celebrate achievements and recognize colleagues who deliver exceptional performance. Sys/AI Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at .