Our System Engineers (Platform Infrastructure) ensure that the Vista Cloud and VMS offering maintains the highest levels of service, security and availability for our customers. Utilizing internal systems to build, monitor, and alleviate issues in our hosted cloud environments, you will ensure seamless operational and security efficiencies, helping to establish a mature and effective security posture across Vista’s services.About the roleOperational SupportUnderstand current scales of Containers, VM Scale Sets, VMs, DB Pools, App Services and DB’s – resizing and re-scaling as necessaryDelete unused assets (e.g. Web & Call Centre Base Images) and alter IaC templates to make such assets optionally configurableContinue the weekly scaling of environments as necessaryMonitor and manage orphaned Azure resourcesService and Security Operations ManagementShape and implement systems, processes, and methodologies to ensure effective and timely monitoring of Vista’s servicesTake ownership of, and lead the response to, suspected and confirmed security incidents – feed all findings back into system design as a cycle of continuous improvementProactively assist in the delivery of high-quality security outcomes for Vista’s global operations, including conducting regular reviews of our security postureProduct and Technical SupportRemain current on all aspects of Vista Cloud technology, deployment, and operational processesTrain internal support teams and act as the escalation point for queries related to security events, providing a resolution path for issues, whether hands-on assistance or simply direction on how to approach issue resolutionProvide technical advice and assistance for staff across Vista on security incidents as neededConduct regular reviews of work quality and throughput with the Head of Cloud Operations and other Managers (NZ and overseas), and drill down into the analysis of any problems where required to ensure consistency of approach and that standards are being maintainedProvide advice to the Development Team on possible security remediations to software problems found by vulnerability toolsPro-actively work on increasing security scores and manage internal systems regarding security state / posture and maturityAdditional ResponsibilitiesAssist the Project Management Office (PMO) with Statement of Work (SoW) scoping and technical reviews and provide security advice to implementation teamsUtilize appropriate tools to log requests with the services teamCreate material for monthly reports regarding Security state/ posture and maturityRequirementsAbout youRelevant tertiary degree in business or technology (preferred)Azure or AWS CertificationStrong Server Administrator Experience MCSE / MCSAStrong understanding of Active Directory, Domains, DNS, DHCPStrong understating of IP / networking and enterprise architectureStrong understanding of firewalling, Security, and compliance related elementsKnowledge of DevOps / Repo, deployment pipelines, and approval processes for IaC (infrastructure as codeWillingness to learn and grow within the IaC and security spaceUnderstanding of compliance requirementsStrong problem solving and analytical skillsExperience with software design processesCommitment to excellent client service, including the ability to develop and maintain positive working relationships with staff and customersThis is a hybrid role with a home and office-based split, requiring regular (2 days per week) attendance in the Cape Town office.We are currently only considering applicants with an existing right to work in South Africa, without the need for employer sponsorship, for this position.About VistaVista Group is the global leader in providing technology solutions to the international film industry. With brands including Vista, Veezi, Movio, Numero, Maccs, Flicks and Powster, our expertise covers cinema management software; loyalty, moviegoer engagement and marketing; film distribution software; box office reporting; creative studio solutions; and movie, cinema and streaming content discovery.With more than 700 crew based across six main offices, in New Zealand (Auckland headquarters), the USA, the UK, South Africa, the Netherlands, and Mexico, our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries.We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.Shared Standards Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy. One Crew We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate Shine a Light We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark Make it Happen We make good things happen as people and as teams through our focus on delivery Chase Great We challenge ourselves and each other to keep improving BenefitsYou will be supported to continually learn and improve your tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.We have a range of benefits that include:Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day Annual volunteer day Defined Contribution Company Pension Scheme Medical Insurance / Medical Aid (after qualifying period) Employee Assistance Programme Service Paid Sick leave 5 days bereavement leave per year On-Site Breakfast Bar If you enjoy a challenge and working in a dynamic and collaborative team, you’ll love working at Vista.We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion. This commitment is reflected in all our employment policies and procedures.
Our System Engineers (Platform Infrastructure) ensure that the Vista Cloud and VMS offering maintains the highest levels of service, security and availability for our customers. Utilizing internal systems to build, monitor, and alleviate issues in our hosted cloud environments, you will ensure seamless operational and security efficiencies, helping to establish a mature and effective security posture across Vista’s services.
About the role
Operational Support
- Understand current scales of Containers, VM Scale Sets, VMs, DB Pools, App Services and DB’s – resizing and re-scaling as necessary
- Delete unused assets (e.g. Web & Call Centre Base Images) and alter IaC templates to make such assets optionally configurable
- Continue the weekly scaling of environments as necessary
- Monitor and manage orphaned Azure resources
Service and Security Operations Management
- Shape and implement systems, processes, and methodologies to ensure effective and timely monitoring of Vista’s services
- Take ownership of, and lead the response to, suspected and confirmed security incidents – feed all findings back into system design as a cycle of continuous improvement
- Proactively assist in the delivery of high-quality security outcomes for Vista’s global operations, including conducting regular reviews of our security posture
Product and Technical Support
- Remain current on all aspects of Vista Cloud technology, deployment, and operational processes
- Train internal support teams and act as the escalation point for queries related to security events, providing a resolution path for issues, whether hands-on assistance or simply direction on how to approach issue resolution
- Provide technical advice and assistance for staff across Vista on security incidents as needed
- Conduct regular reviews of work quality and throughput with the Head of Cloud Operations and other Managers (NZ and overseas), and drill down into the analysis of any problems where required to ensure consistency of approach and that standards are being maintained
- Provide advice to the Development Team on possible security remediations to software problems found by vulnerability tools
- Pro-actively work on increasing security scores and manage internal systems regarding security state / posture and maturity
Additional Responsibilities
- Assist the Project Management Office (PMO) with Statement of Work (SoW) scoping and technical reviews and provide security advice to implementation teams
- Utilize appropriate tools to log requests with the services team
- Create material for monthly reports regarding Security state/ posture and maturity
Requirements
About you
- Relevant tertiary degree in business or technology (preferred)
- Azure or AWS Certification
- Strong Server Administrator Experience MCSE / MCSA
- Strong understanding of Active Directory, Domains, DNS, DHCP
- Strong understating of IP / networking and enterprise architecture
- Strong understanding of firewalling, Security, and compliance related elements
- Knowledge of DevOps / Repo, deployment pipelines, and approval processes for IaC (infrastructure as code
- Willingness to learn and grow within the IaC and security space
- Understanding of compliance requirements
- Strong problem solving and analytical skills
- Experience with software design processes
- Commitment to excellent client service, including the ability to develop and maintain positive working relationships with staff and customers
This is a hybrid role with a home and office-based split, requiring regular (2 days per week) attendance in the Cape Town office.
We are currently only considering applicants with an existing right to work in South Africa, without the need for employer sponsorship, for this position.
About Vista
Vista Group is the global leader in providing technology solutions to the international film industry. With brands including Vista, Veezi, Movio, Numero, Maccs, Flicks and Powster, our expertise covers cinema management software; loyalty, moviegoer engagement and marketing; film distribution software; box office reporting; creative studio solutions; and movie, cinema and streaming content discovery.
With more than 700 crew based across six main offices, in New Zealand (Auckland headquarters), the USA, the UK, South Africa, the Netherlands, and Mexico, our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries.
We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.
Shared Standards
Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.
One Crew
- We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate
Shine a Light
- We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark
Make it Happen
- We make good things happen as people and as teams through our focus on delivery
Chase Great
- We challenge ourselves and each other to keep improving
Benefits
You will be supported to continually learn and improve your tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.
We have a range of benefits that include:
- Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
- Annual volunteer day
- Defined Contribution Company Pension Scheme
- Medical Insurance / Medical Aid (after qualifying period)
- Employee Assistance Programme Service
- Paid Sick leave
- 5 days bereavement leave per year
- On-Site Breakfast Bar
If you enjoy a challenge and working in a dynamic and collaborative team, you’ll love working at Vista.
We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion. This commitment is reflected in all our employment policies and procedures.
Vista Group (NZSX & ASX: VGL) is a global leader and parent company to several brands that provide software and technology solutions across the film industry sectors of distribution, exhibition, and moviegoers. Vista Group includes Vista (cinema management software), Veezi (cloud-based software for the independent cinema market), Movio (data analytics and campaign management tools), Maccs (film distribution software), Numero (box office reporting for film distributors and cinemas), Powster (creative studio platform) and Flicks (moviegoer publication to find what and where to watch content). Our love for cinema and film drives the purpose and foundations of our brands that generate innovation for our clients and the film industry as a whole. We are a New Zealand company with a global footprint, bringing together a group of brands that provide an innovative range of complementary technology solutions across the industry.With more than 700 crew, based across six main offices in New Zealand (Auckland headquarters), the USA, the UK, South Africa, the Netherlands, and Mexico, our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries. We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential. We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.
Vista Group (NZSX & ASX: VGL) is a global leader and parent company to several brands that provide software and technology solutions across the film industry sectors of distribution, exhibition, and moviegoers. Vista Group includes Vista (cinema management software), Veezi (cloud-based software for the independent cinema market), Movio (data analytics and campaign management tools), Maccs (film distribution software), Numero (box office reporting for film distributors and cinemas), Powster (creative studio platform) and Flicks (moviegoer publication to find what and where to watch content).
Our love for cinema and film drives the purpose and foundations of our brands that generate innovation for our clients and the film industry as a whole. We are a New Zealand company with a global footprint, bringing together a group of brands that provide an innovative range of complementary technology solutions across the industry.
With more than 700 crew, based across six main offices in New Zealand (Auckland headquarters), the USA, the UK, South Africa, the Netherlands, and Mexico, our people are our most important asset. Across the group brands our teams provide market-leading services to clients in more than 100 countries. We are proud of our diversity and have placed a high priority on being an inclusive workplace that is reflective of our clients and communities. It is important to us to foster an environment that empowers people to realise their full potential.
We aim to do ‘good things with good people’ and we’re proud to say that more than two decades on that’s exactly what we do every single day.
