About Pagaya
Pagaya is a global technology company making life-changing financial products and services available to more people nationwide, as it reshapes the financial services ecosystem. By using machine learning, a vast data network and a sophisticated AI-driven approach, Pagaya provides comprehensive consumer credit and residential real estate solutions for its partners, their customers, and investors. Its proprietary API and capital solutions integrate into its network of partners to deliver seamless user experiences and greater access to the mainstream economy. Pagaya has offices in New York and Tel Aviv. For more information, visit pagaya.com.
About the Role
Pagaya is looking for an experienced Systems Administrator to join our Global IT Team. In this role, you will be responsible for the management, maintenance, and support of our global endpoints, SaaS applications, identity access platforms, multi-cloud environment (AWS, GCP, Azure), and underlying containerized infrastructure across multiple global sites.
You will play a critical role in ensuring optimal security posture (SOC 2 / ISO 27001 compliance), zero-touch device provisioning, multi-cloud operational efficiency, and seamless end-user access, while delivering exceptional technical support across macOS, Microsoft, and cloud environments to our global workforce.
Responsibilities
- Join a high-performing Global IT Team providing seamless support, infrastructure reliability, and IT operations for Pagaya’s global employees across various regions and time zones.
- Support, maintain, and troubleshoot core cloud operations across AWS, Google Cloud Platform (GCP), and Azure, including DNS management, IAM policies, VDI, and basic containerized infrastructure using Docker and Kubernetes (K8s).
- Administer Okta SSO, Lifecycle Management (SCIM, MFA, FastPass), and enforce strict access policies aligned with global compliance standards (SOC 2 Type II, ISO 27001).
- Manage and optimize Jamf Pro (macOS) and Microsoft Intune (Windows) for Zero-Touch onboarding, software deployment, encryption, and patch compliance.
- Partner directly with the Business Applications team to streamline user provisioning, manage SaaS access lifecycles, and support cross-tool integrations (e.g., Jira, Salesforce, Slack) while ensuring unified identity and access management.
- Maintain core infrastructure including Google Workspace, Fortinet appliances, Aruba ClearPass, and cloud DNS setups with email security controls (SPF, DKIM, DMARC).
- Partner with Security/GRC teams for patch and vulnerability management, execute change requests via Jira (ITSM/ITIL framework), and participate in CAB reviews.
- Explore, adopt, and integrate emerging IT automation and AI tools to streamline global day-to-day operations.
Requirements
- 4+ years of hands-on experience as a Systems Administrator or Infrastructure Analyst in a modern tech or global corporate environment.
- Hands-on experience administering and supporting core services across major cloud environments (AWS, GCP, and Azure).
- Practical understanding of cloud infrastructure fundamentals, including Docker and Kubernetes (K8s) environment management and troubleshooting.
- Hands-on experience administering Okta (SSO, SCIM, MFA, Lifecycle Policies).
- Proven experience managing Jamf Pro (macOS) and Microsoft Intune (Windows) at scale.
- Direct administration of Google Workspace and Microsoft 365 environments.
- Hands-on experience with DNS management, domain configuration, and mail security protocols (SPF, DKIM, DMARC).
- Working knowledge of SOC 2 Type II and ISO 27001 standards, alongside ITSM/ITIL ticketing procedures (Jira).
Advantages
- Hands-on experience with GoAnywhere MFT (Managed File Transfer) or similar automated/secure file exchange platforms.
- Experience collaborating with Business Applications / Enterprise Apps teams on user lifecycle automation and application provisioning.
- Scripting/Automation skills (Bash, PowerShell, Python) for infrastructure management and daily IT tasks.
- Experience working as part of a distributed Global IT team across multiple time zones.
- Network infrastructure hardware experience with Fortinet and Aruba ClearPass.
- Experience implementing or utilizing AI tools to automate IT processes.
Our Team
Pagaya was founded in 2016 by seasoned research, finance, and technology entrepreneurs, and we are now 500+ strong in New York, Los Angeles, and Tel Aviv.
We move fast and smart, identifying new opportunities and building end-to-end solutions from AI models and unique data sources. Every Pagaya team member is solving new and exciting challenges every day in a culture based on partnership, collaboration, and community.
Join a team of builders who are working every day to enable better outcomes for our partners and their customers.
Our Values
Our values are at the heart of everything we do. We believe great solutions are built through a great community.
- Advance Inclusion- We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.
- Be Accountable Together- We proudly own our actions and our results, taking initiative to ensure our work gets over the finish line as a team.
- Continuously Learn- We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
- Debate and Commit- We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
- Dream Big and Act- We boldly tackle complex problems, pressure-test solutions in real-time, and adapt with speed and energy.
More than just a job
We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support you with benefits programs and perks that allow every Pagayan to do the best work of their life.
Pagaya is an equal opportunity employer. Pagaya is encouraging diversity and actively seeking applicants from all backgrounds, as are committed to creating a diverse workforce together with an inclusive environment for all. Employment is decided on the basis of qualifications, skills, and business needs.
