Systems Administrator

Job description

As a Systems Administrator at Bally’s Intralot, you'll play a pivotal role in delivering high-quality end-user support while helping optimize and secure our workplace technology environment. Here's what you'll be doing : · Deliver onsite and remote technical support to end users, ensuring quick and effective issue resolution. · Act as the primary support technician for VIPs and senior stakeholders, providing exceptional user support. · Manage and support Windows 11 and macOS devices connected to the corporate environment. · Administer and support Microsoft 365 services including Teams, Exchange, OneDrive, and SharePoint. · Manage endpoint deployment and device management platforms including Intune, Autopilot, and JAMF. · Support software deployments, patching, OS imaging, and endpoint lifecycle management processes. · Maintain hardware inventory records and oversee device provisioning and decommissioning activities. · Collaborate with IT teams on technology rollouts, testing, and implementation projects. · Ensure endpoint environments comply with organizational security and compliance standards. · Provide support and maintenance for AV and video conferencing systems. · Record and manage support requests through helpdesk systems while following escalation procedures. To thrive in this role, you should meet these qualifications : · Bachelor’s degree in Information Technology, Computer Science, or a related technical field will be considered an asset. · Minimum 2 years of experience in an End-User Computing, IT Support, or similar role. · Strong expertise supporting Windows 11 and macOS environments, including troubleshooting and deployments. · Hands-on experience with endpoint management and deployment tools such as Intune, Autopilot, JAMF, or ManageEngine. · Strong knowledge of Microsoft 365 services and Entra ID administration. · Experience with software packaging, patching, OS deployments, and remote user support. · Familiarity with helpdesk systems such as Jira and support escalation processes. · Good understanding of networking fundamentals and troubleshooting principles. · Experience working within regulated or enterprise environments will be considered an advantage. · Strong communication, stakeholder management, and problem-solving skills. · Ability to work independently, manage priorities effectively, and adapt in fast-paced environments. · Excellent command of the Greek & English language, both written and spoken. About Us Bally’s Intralot is a leading iGaming and lottery solutions provider listed on the Euronext Athens, aiming to drive strategic growth and global competitiveness across the globe. Combining Bally’s proven digital B2C expertise with INTRALOT’s longstanding leadership in regulated lottery gaming, Bally’s Intralot forms a uniquely positioned, independent global champion across online gaming, lottery, iLottery, and sports betting. At Bally’s Intralot, our culture is guided by a shared set of values that shape the way we collaborate, innovate, and deliver for our partners and communities. o We Win as One , working collaboratively across teams, functions, and geographies to achieve common goals. We believe that success is built through trust, respect, and the collective strength of our people. o We are Powered by Curiosity , continuously seeking new ideas, insights, and perspectives. By encouraging learning and innovation, we challenge the status quo and strive to develop smarter, more effective solutions. o We bring Fun with Purpose , combining our passion for the gaming and technology industries with a strong sense of responsibility. We aim to create engaging experiences while contributing positively to our customers, partners, and society. o We Embrace the Possibility , staying open to change and new opportunities. Through adaptability and forward thinking, we explore new paths for growth and innovation in an evolving industry. o Above all, we Guard the Game , upholding the highest standards of integrity, fairness, security, and responsible gaming. We are committed to protecting our players, partners, and the trust placed in our brand. Why Join Us: 💸 A competitive compensation package combined with additional benefits. 💻 Hybrid working model. 🏥 Private Insurance for you and your family. 🏢 Modern facilities, parking inside, enticing restaurant and corporate bus. 📚 An extensive training program upon induction and throughout employment. 🚀 Exceptional opportunities to learn and develop in a multinational environment. 🌎 Prospects for professional growth both locally and globally. 🚀 Our Hiring Journey Step 1 → Intro chat with HR & your future team Step 2 → A short assessment task (just enough to get a feel for the role) Step 3 → Final conversation to wrap things up ⏳ Usually wrapped up within 2-3 weeks 💬 Friendly, clear, and respectful — just how we like our process. Equal Opportunity Employer: 🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions! Compensation Transparency Statement In accordance with applicable pay transparency requirements, the salary range indicated reflects the expected compensation band for the role. The final offer shall be determined following a comprehensive evaluation of the candidate’s experience, qualifications, skills, and overall contribution to the role, and may, where appropriately justified, be positioned outside the stated range, in alignment with internal pay equity, market conditions, according to the Company’s payroll procedures and applicable legal requirements. #BallysIntralot #WinAsOne # EmbracethePossibility