Position: Systems CoordinatorWorking Hours: US Hours (9am-5pm EST)Full-Time, Remote Work.Salary: South African Rand (ZAR)We are looking for a detail-oriented, technically minded coordinator to manage and maintain electronic health record systems. Responsibilities include configuring client accounts, maintaining accurate clinical and administrative data, troubleshooting system issues, and working closely with clinical teams to ensure smooth system adoption and ongoing support. Key ResponsibilitiesConfigure, maintain, and manage client accounts within the Electronic Health Record (EHR) system. Set up provider profiles, permissions, templates, and system configurations. Ensure all client, provider, and clinical data is accurate, complete, and maintained in accordance with company standards. Monitor system integrity and perform regular data reviews to ensure accuracy. Collaborate with clinical teams to gather, verify, and input required client and provider information. Support the onboarding of new providers by configuring EHR accounts and ensuring all required documentation is completed. Act as a liaison between clinical staff and internal teams to facilitate smooth system usage. Maintain accurate records within the CRM, EHR, and other practice management systems. Update client profiles, documentation, templates, and system records as required. Ensure all information is entered accurately and in a timely manner. Maintain organized electronic records and supporting documentation. Identify, investigate, and resolve EHR configuration, workflow, and user issues. Provide first-line support to users experiencing system-related challenges. Escalate technical issues where necessary and monitor resolutions. Test new system configurations, workflows, and enhancements before implementation. Identify opportunities to improve workflows and increase operational efficiency within the EHR system. Develop and maintain Standard Operating Procedures (SOPs), user guides, and system documentation. Recommend enhancements to improve user experience and data quality. Ensure all client and clinical information is managed in accordance with HIPAA regulations and company policies. Support quality assurance initiatives through regular data validation and system audits. Maintain confidentiality and security of sensitive client and employee information. Assist with compliance reviews and internal audits to ensure regulatory requirements are met.RequirementsMinimum 2–3 years' experience working with Electronic Health Record (EHR) systems in a healthcare environment. Hands-on experience with CentralReach is essential. Previous experience within the healthcare, ABA, behavioural health, or medical administration industry is essential. Strong understanding of EHR configuration, data management, and clinical workflows. Experience setting up and maintaining client and provider records within an EHR system. Experience working with CRM, practice management, or healthcare software platforms. Strong technical troubleshooting and problem-solving skills. Excellent organizational skills with exceptional attention to detail. Ability to manage multiple priorities and work independently. Excellent written and verbal English communication skills. Proficiency in Microsoft Office and Google Workspace. Ability to handle confidential information in accordance with HIPAA and company policies.Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Position: Systems Coordinator
Working Hours: US Hours (9am-5pm EST)
Full-Time, Remote Work.
Salary: South African Rand (ZAR)
We are looking for a detail-oriented, technically minded coordinator to manage and maintain electronic health record systems. Responsibilities include configuring client accounts, maintaining accurate clinical and administrative data, troubleshooting system issues, and working closely with clinical teams to ensure smooth system adoption and ongoing support.
Key Responsibilities
- Configure, maintain, and manage client accounts within the Electronic Health Record (EHR) system.
- Set up provider profiles, permissions, templates, and system configurations.
- Ensure all client, provider, and clinical data is accurate, complete, and maintained in accordance with company standards.
- Monitor system integrity and perform regular data reviews to ensure accuracy.
- Collaborate with clinical teams to gather, verify, and input required client and provider information.
- Support the onboarding of new providers by configuring EHR accounts and ensuring all required documentation is completed.
- Act as a liaison between clinical staff and internal teams to facilitate smooth system usage.
- Maintain accurate records within the CRM, EHR, and other practice management systems.
- Update client profiles, documentation, templates, and system records as required.
- Ensure all information is entered accurately and in a timely manner.
- Maintain organized electronic records and supporting documentation.
- Identify, investigate, and resolve EHR configuration, workflow, and user issues.
- Provide first-line support to users experiencing system-related challenges.
- Escalate technical issues where necessary and monitor resolutions.
- Test new system configurations, workflows, and enhancements before implementation.
- Identify opportunities to improve workflows and increase operational efficiency within the EHR system.
- Develop and maintain Standard Operating Procedures (SOPs), user guides, and system documentation.
- Recommend enhancements to improve user experience and data quality.
- Ensure all client and clinical information is managed in accordance with HIPAA regulations and company policies.
- Support quality assurance initiatives through regular data validation and system audits.
- Maintain confidentiality and security of sensitive client and employee information.
- Assist with compliance reviews and internal audits to ensure regulatory requirements are met.
Requirements
- Minimum 2–3 years' experience working with Electronic Health Record (EHR) systems in a healthcare environment.
- Hands-on experience with CentralReach is essential.
- Previous experience within the healthcare, ABA, behavioural health, or medical administration industry is essential.
- Strong understanding of EHR configuration, data management, and clinical workflows.
- Experience setting up and maintaining client and provider records within an EHR system.
- Experience working with CRM, practice management, or healthcare software platforms.
- Strong technical troubleshooting and problem-solving skills.
- Excellent organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities and work independently.
- Excellent written and verbal English communication skills.
- Proficiency in Microsoft Office and Google Workspace.
- Ability to handle confidential information in accordance with HIPAA and company policies.
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results.Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs.Why Choose Us?✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements.✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency.✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team.✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business.✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals.Let’s Build Your Dream Team!Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.
At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results.
Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs.
Why Choose Us?
✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements.
✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency.
✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team.
✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business.
✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals.
Let’s Build Your Dream Team!
Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.
