Systems Engineer Empower

Job description

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the role The Empower System Engineer (QSC Lab Operations and Delivery) is accountable for the reliable, secure and compliant operation and lifecycle management of the Empower CDS, NuGenesis and Scitara systems and its supporting infrastructure. The role partners with Site Manufacturing, Quality, Engineering and D&T teams to deliver stable QSC Lab services, execute changes and upgrades, and enable integrations across OT/IT layers in line with Good Manufacturing Practice (GxP) requirements. Key responsibilities Provide software development for Empower, NuGenesis and Scitara Support design technical solutions and architecture of supported product/service which fulfill customer, regulatory, and system requirements Provide technical support for Empower, NuGenesis and Scitara services (environments, connectivity, performance, availability, backups, monitoring). Lead troubleshooting of complex incidents (L3) and drive root-cause analysis and permanent corrective actions. Execute and/or lead systems upgrades, patches, hardening activities and lifecycle refresh aligned to site schedules and validation strategy. With cooperation of central Tech teams support the underlying technology stack (servers/VMs, OS, network connectivity, databases, storage, identity/access) Ensure high availability, disaster recovery readiness, and robust backup/restore procedures for CMDB components. Support validation and audit activities by providing technical input for qualification, change impact assessments, and evidence generation. Ensure configurations and changes meet data integrity expectations (e.g., ALCOA+), compliance and security requirements. Design, implement and support integrations between systems and Engineering/automation layer (equipment connectivity, interfaces, protocols) Collaborate with Automation/Engineering teams to ensure robust, supportable interfaces and clear ownership across OT and IT boundaries. Create and maintain technical documentation (architecture, runbooks, SOP/WI, KBAs). Improve service reliability through proactive monitoring, automation and standardization across sites. Provide input and expertise to project/development teams and support/coordinate technical deliverables. Qualifications and skills Essential Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience. Experience (3-5+ years) in systems engineering / platform support in manufacturing or regulated environments. Demonstrable experience delivering complex technical changes (upgrades, migrations, integrations, deployments) with controlled change/validation. Knowledge of Oracle SQL for querying, analysing, and maintaining data. Familiarity of Agile, SDLC ways of working. Working knowledge of ITIL processes (incident/problem/change), with disciplined change execution. Familiarity with identity and access management concepts, system hardening, vulnerability remediation, and logging/monitoring. Equipment connectivity, data acquisition, and interface troubleshooting across OT/IT boundary. Soft skills Ownership & accountability: drives issues to closure, raises risks early, ensures sustainable fixes. Collaboration: effective partner to central Tech teams, Quality, Manufacturing and Engineering. Structured problem solving: strong RCA, data-driven decisions, clear communication under pressure. Continuous improvement mindset: standardizes and automates where possible; improves reliability and supportability. Preferred Experience supporting Lab systems (ideally Empower CDS, NuGenesis, Scitara) Knowledge of software quality assurance techniques Basic knowledge of Networking: TCP/IP fundamentals, routing/switching concepts, VLANs, DNS/DHCP, firewalls, load balancing concepts, certificate/TLS basics. Why Haleon? None of us should ever feel like we’re standing still. At Haleon, we want you to feel supported, valued, and always progressing. Improving everyday health takes dedication, energy, and effort - so we reward your contribution with a benefits package that includes: Contract of employment Annual bonus that reflects performance Company car or car allowance according to car policy LTI Long Term Incentive Hybrid@Haleon our philosophy to hybrid work (2 days onsite per week) Private medical package (Medicover) with additional preventive healthcare services for employees and their eligible Multisport card or points on the Multicafeteria Benefits account Health and wellbeing programmes that take care of you physically and mentally Pension plan membership and savings programme (PPE) Personalized learning paths and access to diverse development tools to support your professional growth. Generali Life insurance Supportive community and integration events Family benefits (extra parental leave, caregiver’s policy) Free car and bike parking #Li-hybrid PLN 156 282,00 - PLN 214 887,20 The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations. Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process. Job Posting End Date 2026-09-20 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. Note to candidates The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.