Systems Engineering Manager - Identity & Access Management

Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. What you'd be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. At the moment, this role is focused on: - Leading, coaching and developing a highly engaged team of IAM Systems Engineers and an Operations Manager - Owning the delivery and continuous improvement of secure, reliable and scalable IAM services that Canvanauts rely on every day - Partnering closely with the Operations Manager to evolve operational practices, service management and team effectiveness - Leading strategic programs that bring Canva's long-term IAM vision to life, working across IT, Security and Infra - Reviewing technical designs, change proposals, and supporting escalations for complex IAM requests and incidents - Using operational data and service metrics to spot opportunities, prioritise improvements and measure outcomes You're probably a match if you: - Have led and grown high-performing technical teams across local and distributed environments - Bring a strong track record of coaching, mentoring and developing engineers and emerging leaders - Bring deep experience in identity and access management, with hands-on knowledge of identity standards and protocols like SCIM, SAML and OpenID Connect - Give timely, clear and constructive feedback that helps people grow - Use data and metrics to spot trends, prioritise work and improve service outcomes - Have configured enterprise identity capabilities such as single sign-on, lifecycle management and multi-factor authentication - Can communicate complex technical concepts clearly to technical and non-technical audiences alike - Know how to attract, interview and develop exceptional technical talent While not required, ideally you also have: - Experience administering Okta in a large enterprise environment - Experience implementing or operating identity governance and administration platforms - Familiarity with Terraform, GitOps or the Okta Terraform Provider - Experience automating business processes with tools like Workato - An understanding of infrastructure-as-code practices, with the ability to review code and pull requests at a high level About the team The Workforce Access Management team is reimagining Canva's foundational identity infrastructure to make access secure, scalable and simple. We sit within the IT Platform Group, part of the Information Technology Supergroup, and our platforms power identity lifecycle management, SaaS onboarding and offboarding, authentication and MFA, access control and authorisation, access requests and approvals, and user access reviews. You'd be leading a team within a broader Workforce Access Management function of around 14 people. About the role This role brings together people leadership, technical expertise and operational excellence. You'll help shape Canva's IAM strategy, lead programs that span IT, Security and Infra, and keep evolving the identity foundations that support Canva's growth. What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: - Equity packages - we want our success to be yours too - Inclusive parental leave policy that supports all parents & carers - An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more - Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Check out for more info. Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you! Please note that interviews are conducted virtually.