Systems Trainer, Affordable Housing (Yardi)

Job description

**Company Overview** --- Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.    Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.  Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.    --- **Systems Trainer** In this strategic role, the Systems Trainer designs, delivers, and evaluates training programs that enhance employee proficiency in property management systems and related operational workflows. This position bridges technical system expertise with instructional design and performance development, aligning technology training with organizational goals. The Systems Trainer collaborates closely with the Systems, Operations, and Learning & Performance teams to ensure consistency, efficiency, and engagement across all training initiatives. This position is an exempt remote role and reports to the Training Manager. **Essential Duties & Responsibilities** - **Training Program Design and Development** - Design and develop effective training programs focused on property management platforms (Yardi, RealPage, Entrata, etc.) and supporting operational processes. - Customize training materials to suit diverse learning styles and job functions. - Continuously update training materials to reflect current system updates, integrations, and company procedures. - Collaborate with subject matter experts (Systems, Facilities, Client Services, etc.) to ensure technical accuracy and business alignment. - **Training Delivery** - Conduct engaging and interactive training sessions virtually (and in-person when needed) for new hires and existing employees. - Deliver foundational and advanced-level trainings on system modules, workflows, and data management practices. - Utilize varied instructional techniques such as live demonstrations, role-playing, and scenario-based exercises to reinforce learning. - Adapt delivery approach to meet the needs of different regions and audiences. - **Assessment & Continuous Improvement** - - Evaluate training effectiveness through assessments, feedback, and performance metrics. - Identify skill gaps and recommend targeted development opportunities. - Maintain accurate training records within the Learning Management System (LMS), including attendance, completions, and certification status. - Analyze feedback to continuously improve content, delivery, and learner engagement. - **Collaboration & Communication** - Partner with department leaders and the Systems team to align training initiatives with business objectives. - Support enterprise-level projects by ensuring system adoption and process compliance through training initiatives. - Build strong, service-oriented relationships with internal stakeholders, promoting collaboration and consistency across divisions. - **Systems Support & Readiness** - Collaborate with the Systems team to test, implement, and communicate system enhancements or new features. - Translate technical updates into user-friendly resources and microlearning content. - Reinforce end-user readiness by providing follow-up coaching and support after system rollouts. - **Reporting & Administration** - Track participation, completion, and performance outcomes across assigned programs. - Prepare reports summarizing training results, insights, and recommendations for leadership. - Stay current on learning technology trends and best practices in systems training. **Education & Experience** - Bachelor’s degree in Business, Education, or a related field (or equivalent experience). - 2-5 years of experience in systems training, property management operations, or instructional design. - Proficiency with property management systems (Yardi, RealPage, Entrata, etc.) and learning management systems (LMS). - Strong facilitation, communication, and presentation skills. - Ability to simplify complex system workflows into clear, learner-focused instruction. - Excellent organizational and time management skills. - This position does not require travel. #LI-Remote *This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.* Asset Living is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote nature of this position and includes the range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; etc. We would not anticipate that the individual hired into this role would be near the top end of the compensation range, but that decision will be dependent on the facts associated with each specific individual’s relevant experience for the role.  A reasonable estimate of the range is below. Remote Pay Range $70,000—$75,000 USD