Talent Acquisition Partner - Operations

Job description

## About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the **fastest-growing tech** companies in the UK - Profitable since **2017** - Backed by top investors including **Balderton Capital** and **Goldman Sachs** - **Loved by customers** with the best reviews in the market (4.9 across 10,000s of reviews on [Trustpilot](https://uk.trustpilot.com/review/lendable.co.uk)) So far, we’ve rebuilt the Big Three consumer finance products from scratch: **loans, credit cards and car finance**. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks **with dated systems and painful processes.** ## Join us if you want to 1. **Take ownership** across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. **Work in small teams of exceptional people,** who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. **Build the best technology in-house**, using new data sources, machine learning and AI to make machines do the heavy lifting **The role** We’re looking for a Talent Partner to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business. During quieter periods, you’ll also have the opportunity to work on roles in other area's of the business such as Credit, Growth and Central Business hiring. **What you’ll be doing:** - You'll own high-volume hiring end-to-end, building scalable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience. - You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy. - You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift. - You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work. - You think creatively about sourcing, finding untapped channels and talent pools. - You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs. - You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage. **What we offer:** - **Real impact** - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer. - **Growth** - join and learn from driven, smart teammates who push for better, daily. - **High agency** - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter—no red tape, just results. - **Low ego** - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins. - **Best of both** - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand. **What we’re looking for:** - Previous experience hiring Operations roles or a track record of managing high-volume recruitment. - You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business. - You're data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes. - You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels. - You have experience adopting AI into your every day workflows. - You've worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit. **Interview process:** - **Screening stage-** 15 minute online cognitive assessment followed by a 30 minute Talent screen. - **Team interview** - 45 minute interview with a member of the Talent team. - **Final Onsite interview** - 40 minute task presentation with the Talent team and a 20 minute Leadership interview with our VP of People / Chief of Staff. ## Life at Lendable - **Winning team:** the opportunity to scale up one of the world’s most successful fintech companies - **Flexible working:** flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites - **Socials & connection:** opportunities and events to come together, socialise, and get to know each other beyond the office walls - **Health coverage:** support for your physical and mental wellbeing, including private health cover - **Retirement & savings:** long-term financial wellbeing through retirement savings plans - **Employee referral programme:** earn a competitive bonus when you refer successful new team members - **Office meals & snacks:** enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations - **Sustainable commuting:** cycle-to-work and electric vehicle salary sacrifice schemes available in select locations ***Please note:** The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.* Check out our [blog](https://blog.lendable.co.uk/)!