Talent Acquisition Partner - Sales & Operations

Job description

About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn’t stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Talent Acquisition Partner, you'll play a key role in fuelling Satispay's growth by building the Sales and Customer Operations teams that drive our revenue and customer experience. Here's what your day-to-day will look like: - Own end-to-end recruiting – manage the full cycle for Sales and Customer Operations roles, from sourcing to offer, independently - Build active pipelines – proactively source candidates through LinkedIn Recruiter, direct outreach, and other channels — not just wait for inbound applications - Manage the ATS – keep candidate data, pipeline stages, and communications accurate and up to date in our Applicant Tracking System (Ashby) at all times - Partner with hiring managers – coordinate interviews, manage stakeholder expectations, and answer daily operational questions on your open roles - Track and report on metrics – monitor funnel conversion, time to hire, and offer acceptance rate, pulling reports autonomously from the ATS Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? - High-volume recruiting experience – 1-2 years of previous experience in a fast-paced in-house or agency environment with demonstrable output - Sales and/or Customer Operations hiring exposure – you understand what makes a strong hire in these functions and can assess candidates accordingly - Hands-on sourcing skills – strong LinkedIn Recruiter proficiency and ability to generate leads through multiple channels proactively - ATS autonomy – comfortable managing end-to-end candidate flow independently, regardless of which ATS you've used - Knowledge of core Talent metrics – funnel conversion, time to hire, offer acceptance rate — and ability to pull reports directly from an ATS without support - Stakeholder management experience – previous exposure to hiring managers or clients, including handling ongoing demand and daily questions on recruiting activity - Italian fluency – written and spoken — this is your primary working language for recruiting in year one - Strong English – able to run candidate interviews and understand native speakers without support - Business acumen – genuine understanding of how TA performance impacts revenue and growth, not just headcount - High data quality standards – keeps pipeline, statuses, and notes accurate without being asked - Tools proficiency – solid command of Google Suite (including Sheets and Slides) and project management tools; familiarity with AI tools such as Gemini or Claude is a strong plus. CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout: - ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) - 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) - ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) - 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) - 👨‍👩‍👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Contract Type: 12-month fixed-term Salary: €28,000.00 - €32,000.00 gross per annum. This range is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren’t just fancy words on a page - they really shape everything we do. Explore them here https://www.satispay.com/en-it/company/values/. #LI-DNI #LI-HYBRID By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/