Talent Development Group Staff - Human Resources & General Affairs Office, Travel & Mobility Business(C&M)

Job Description: Business Overview Rakuten Group's basic management philosophy is to empower people and society through innovation. The Commerce & Marketing Company operates e-commerce services such as Rakuten Ichiba, an Internet shopping mall, Rakuten Travel, an online travel booking site (OTA), and Rakuten GORA, one of Japan's largest golf course reservation sites, which has one of the largest market shares in the industry. and operates the largest golf course reservation site in Japan. Department Overview The Human Resources Department of the Travel & Mobility Business is taking on a variety of challenges in cooperation with management to achieve Rakuten Travel's goal of becoming the No. 1 OTA (Online Travel Agent) in Asia. *Rakuten Travel: In order to further promote the growth of both domestic and international business, I plan and execute various HR measures and take on the challenge of working with each business and corporate organization as One Team to achieve the mission of the business. Position: Why We Hire The Human Resources & General Affairs Office handles all human resources-related tasks such as recruitment, talent management, training, payroll, and labor relations as the business HR. We also conduct Employee Engagement Surveys (employee satisfaction surveys) on an ongoing basis, and through the results of these surveys, we are actively engaged in improvement activities, such as discovering organizational issues and planning solutions. We are planning to increase the number of employees to strengthen our organization for further business expansion. Position Details As a member of the Travel & Mobility HR team, you will be responsible for supporting the achievement of business goals from an HR perspective. - The role will be responsible for the planning and execution of HR plans to solve urgent and critical issues for both management and business sites in collaboration with the business units. - Deliver HR policies to each business in accordance with the direction of the Human Resources Division, and collaborate with divisional HR and general affairs staff. - Collect and analyze HR data in the Travel & Mobility business. - Organize issues and consider measures to address them. - Develop and manage KGI and KPI in the HR strategy, and take action on them. - Implement HR policies at overseas offices and perform general affairs duties. *This is an opportunity to work in close proximity to the business, so you will be able to experience both business growth and personal growth. Work Environment There are 18 people in the Human Resources and General Affairs Office (including managers), and the ratio of men to women is about 50/50. Mandatory Qualifications: - Excel (level of ability to use basic functions). - A positive attitude to change and the ability to act flexibly and quickly. - Ability to communicate with related departments, colleagues and employees with hospitality. - The ability to find issues on your own, organize information, make proposals, and realize them. Desired Qualifications: Experience in human resources. Others Information: Additional information on Location Rakuten Crimson House Additional information on English Qualification TOEIC score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required. #corporate #HR #GA #CorporateCommunications #commerce #RakutenTravel Languages: Japanese (Overall - 4 - Fluent)