Talent Lead

Job description

**Relay is fundamentally reshaping how goods move in an online era.** Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen **Relay’s Mission is** to **free commerce from friction**. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where **more goods move more freely between more people**, making the online shopping experience seamless and accessible to everyone. **THE TEAM**• **~160 people**, around half in engineering, product and data • **45+ advanced degrees** across computer science, mathematics and operations research • **Thousands** of data points captured, calculated, analysed and predicted for every single parcel we handle • An intellectually vibrant culture of **first‑principles thinking**, tight feedback loops and relentless experimentation **The Opportunity** The **Talent Lead – Operations & Business** at Relay will play a critical role in shaping and driving hiring strategies for our non-tech organisation. You’ll quickly establish yourself as the go-to TA partner for hiring managers in the org: consulting on best practices, sharing insights and reports, and continuously improving our talent acquisition function. You’ll help us make the right hiring decisions, bringing in top talent who are also a strong Relay fit. **Who Will Thrive in this role?** - **You own end-to-end hiring:** you can run the full lifecycle from sourcing and outreach through to offer, while keeping quality and pace high. - **You’re a trusted partner to senior stakeholders:** you build strong relationships with Business and Ops Leadership and People, align on priorities, and help translate plans into hiring action. - **You’re operationally excellent:** you create sharp JDs and scorecards, keep pipelines clean in Ashby, coordinate smoothly across hiring managers/agencies, and produce high-quality candidate packs/interview kits. - **You leverage systems and tools to scale impact:** you use the ATS expertly and you’re curious and proactive about new tooling (sourcing tools, automation, AI) that improves productivity and quality of hire. - **You use data to drive decisions:** you track and act on key TA metrics (sourcing activity, time-to-fill, time-in-stage, offer acceptance, candidate/HM satisfaction) and keep stakeholders clearly informed. - **You improve the machine, not just run it:** you spot bottlenecks, propose fixes, and implement changes that improve speed, quality, and candidate experience. **Must-Haves** - Proven track record as a Senior Recruiter or Talent Acquisition Lead.. - Background in hypergrowth startups or scale-ups. - Structured, clear communicator with strong stakeholder management. - Data-driven mindset, using metrics to prioritise, iterate and improve outcomes. **Compensation & Benefits & Workplace** - **Generous equity, richer than 99% of European startups**, with **annual top-ups** to share Relay’s success. - **Private health & dental coverage**, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it. - **25 days of holidays** - **Enhanced parental leave**. - **Located in Shoreditch,** our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. - **Hardware of your choice**. - **Extensive perks** (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). **Fast and Focused Hiring Process** 1. **Talent Acquisition Interview - 45 min** 2. **Hiring Manager Interview - 60 min** 3. **Case Study - 75 min** 4. **Decision and offer within 48 hours**; our process mirrors our pace of work. **Who Thrives at Relay?** - **Aim with Precision:** You define problems clearly and measure your impact meticulously. - **Play to Win:** You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. - **1% Better Every Day**: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. - **All In, All the Time**: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. - **People-Powered Greatness**: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. - **Grow the Whole Pie**: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. *Relay is an **equal-opportunity employer** committed to diversity, inclusion, and fostering a workplace where everyone thrives.*