Team Lead Marketing Operations

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At Red Interactive, we provide marketing and development services to online gaming clients to help them grow in the hyper-competitive Canadian and Global online gaming markets. We were founded in 2009 and have come a long way since then. We now power the marketing and technology of dozens of iGaming websites around the globe. We are a personable, hands-on company that cares deeply about innovation, constant improvement and setting high standards. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Red Interactive, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. We are looking for a Team Lead Marketing Operations who will be the backbone of our vendor ecosystem, managing onboarding, legal coordination, payments, and system integrations that keep our marketing engine running at peak performance. This role sits at the intersection of operations, compliance, finance, and marketing technology, requiring precision, coordination skills, and a passion for process improvement. What you’ll do You’ll take ownership of work that gives us our competitive edge, including: Team Leadership – Lead, coach, and develop the Marketing Operations team, ensuring high performance, accountability, and continuous learning. Work Planning & Prioritisation – Manage team capacity, allocate resources, and prioritise operational activities to meet business and marketing objectives. Stakeholder Management – Serve as the primary escalation point for operational issues and build strong relationships with internal stakeholders and external vendors. Performance Management – Monitor and report on operational KPIs, vendor performance, and team effectiveness, driving continuous improvement. Vendor Onboarding - Manage the full onboarding journey, from documentation collection and compliance checks to coordinating with Procurement, Legal, Finance, and IT. Contract & Legal Coordination - Facilitate the drafting, reviewing, and signing of MSAs, SOWs, NDAs, and renewals. Track contract lifecycles and ensure all agreements meet internal standards. Creative operations – work with marketing teams, brand teams, studio and 3rd party creative teams for integrated creative production, testing and improvements operational model Payments & Finance Ops - Oversee purchase orders, invoice submissions, payment follow‑ups, vendor queries, and budget tracking to ensure financial accuracy and timely processing. Vendor System Integrations - Work closely with IT and marketing teams to integrate new tools, platforms, and APIs, ensuring they meet technical, security, and functional requirements. Operational Compliance - Ensure all vendor activities adhere to internal procurement, finance, information security, and legal policies. Cross‑Functional Collaboration - Partner with procurement, finance, legal, product, and marketing teams to streamline workflows and support business objectives. Process Improvement - Identify inefficiencies and implement improvements or automations that simplify the vendor and payments lifecycle. This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow. What you’ll bring You’re someone who brings: At least 2-3 years’ previous leadership and people management experience. Previous experience in mentoring and coaching team members to maximize individual contribution to overall department objectives. Proven experience in vendor management, marketing operations, procurement support, or financial operations. Strong understanding of contracts, SOWs, procurement workflows, and vendor compliance. Experience managing POs, invoicing, budgets, and payment tracking. Excellent organizational and project management skills, with strong attention to detail. Ability to coordinate with cross‑functional teams and manage multiple vendors simultaneously. Strong communication skills and the ability to simplify complex processes for stakeholders. Tech‑savvy mindset with the ability to learn new systems quickly. Desirable skills you’ve got up your sleeve Experience working with iGaming, Fintech, SaaS, or large‑scale technology vendors. Understanding of information security, data privacy, or risk management processes. Hands‑on experience with procurement systems (e.g., Business Central, Ariba), finance systems, or workflow tools. Ability to contribute to process automation or operational optimisation initiatives. Interest in marketing tools, data platforms, or integrations Familiarity with marketing tech stacks, CRM platforms, or analytics tools Bachelor's degree in Marketing, Business Administration, Commerce, Data Analytics, or a related field Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters . Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career. Support that has your back . Our Employee Assistance Programme offers resources for you and your family. Vitality Health Care Unum Dental Life Assurance & Income Protection Tusker car scheme Cycle to Work Retail discounts Ready to feel superclass? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!