Team Lead – Sales Specialist, Arbitrage & Refineries

Job description

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As Team Lead – Sales Specialist, Arbitrage & Refineries, you will play a dual role, combining individual commercial ownership with the leadership and development of a team of Sales Specialists. You will be responsible for developing the global penetration and adoption of Kpler's **Arbitrage and Refineries products**, while owning and growing your own defined book of business within the EMEA region. Working closely with Sales, Business Units, Product, and other Commercial teams, you will strengthen Kpler's market position, drive revenue growth across new and existing clients, and ensure the Sales Specialist team is consistently identifying and converting commercial opportunities. You will lead a team of two Sales Specialists across global territories, supporting them with territory planning, pipeline development, forecasting, and client engagement. Alongside your management responsibilities, you will maintain your own commercial pipeline and book of business. The ideal candidate will bring strong commercial experience, a passion for commodity markets and trading strategies, and the energy and intellectual curiosity to engage credibly with senior commodity traders. ### Key Responsibilities - **Own and grow** a defined book of business for Kpler's Arbitrage and Refineries products within EMEA, covering both prospects and existing Kpler clients. - **Manage and develop** a global team of two Sales Specialists, supporting them in driving adoption of Arbitrage and Refineries features across their respective territories. - **Develop and execute** territory plans with the team, ensuring clear priorities, account strategies, and commercial actions. - **Manage** the commercial pipeline for both the team and your own territory, with a focus on creating value, maximising revenue opportunities, and increasing spend within priority accounts. - **Drive** new business and expansion opportunities by engaging senior stakeholders and understanding their commercial and trading needs. - **Gather** direct customer and market feedback on products and competitors, using these insights to inform Product and commercial strategy. - **Ensure** the team maintains accurate and up-to-date CRM records, including client notes, opportunities, and activity, and delivers accurate monthly and quarterly forecasts. - **Collaborate** with Account Managers on contracts and commercial terms to secure profitable agreements while ensuring compliance with company policies. - **Partner** with Product, Business Units, and other cross-functional teams to share expertise, strengthen the product proposition, and drive organisational success. - **Represent** Kpler externally with professionalism and credibility, building strong relationships with senior stakeholders across the commodities and trading ecosystem. - **Coach and support** Sales Specialists in their commercial development, helping them identify opportunities, build effective territory strategies, and consistently deliver against their targets. ### Skills and Experience - **5–7+ years of experience in a commercial or sales role**, with a proven track record of closing deals and achieving revenue targets in a B2B environment; alternatively, **2–3 years of management experience** with a strong commercial background. - Strong understanding of **commodities markets**, including physical and financial pricing mechanisms and trading strategies. - Strong knowledge of **oil markets is essential**, with familiarity with arbitrage tools and related commercial applications. - Experience selling **data-driven, research-based, or intelligence products** in a B2B environment. - Proven experience managing a **regional or defined book of business**, including ownership of pipeline generation, client engagement, renewals, and revenue growth. - Strong analytical and data interpretation skills, with the ability to identify market trends and translate them into relevant client opportunities. - Excellent communication and presentation skills, with the ability to articulate compelling value propositions to senior stakeholders. - Strong **CRM and pipeline management** skills, preferably with experience using Salesforce, with a disciplined approach to forecasting and commercial activity. - Strong people management and coaching skills, with the ability to support and develop Sales Specialists across different territories and markets. - Commercially driven and goal-oriented, with a focus on revenue growth while building long-term client relationships. - Collaborative and adaptable, with the ability to work effectively with cross-functional teams across different time zones and cultural contexts. - Curious, proactive, and resilient, with the initiative to explore new opportunities and persistence to overcome challenges. ### Nice to have - Previous experience collaborating with **Product, Research, and Marketing teams** to influence go-to-market or product strategy. - Previous experience managing or leading Sales Specialists or other commercial teams. - Strong familiarity with the **trading and arbitrage space**. - Experience working with commodities data, market intelligence, research, or analytics products.