Team Leader

Job description

Team Leader – VC Carlow Applications are invited for the positions of Team Leader in Value Centre Carlow on a permanent full-time basis. The successful candidate will provide support to the Cash & Carry Management Team to ensure the Value Centre operates in a professional, compliant, and profitable manner. KEY RESPONSIBILITIES OF A TEAM LEADER INCLUDE: • Providing support in the absence of the Cash & Carry Manager/Assistant Manager, and to carry out any duties as required (including key holding responsibilities). • Communicate effectively with customers & staff ensuring queries are resolved efficiently & effectively. • The supervision, mentoring and training of new & existing staff. • Assisting and growing customer sales. • Attention to detail in all aspects – ensuring accurate, professional and speedy processing of customers’ orders. • Ensuring compliance with the Wholesale Standards Programme • Working in conjunction with Management in relation to effective replenishment and stock control in line with company procedures, whilst also ensuring stock availability to meet customer needs • Working in conjunction with Cash & Carry Management to ensure the branch is prepared for Quarter End activities • Ensuring security of Cash & Carry is maintained, protecting employees and stock • Ensuring the effective supervision of employees in the Value Centre, as directed • Contribute to the operation of the branch in a customer focused/friendly manner • Minimising expenditure and, where appropriate, assist with the management of overheads • To undertake any other activities as required in line with operational demands. THE SUCCESSFUL TEAM LEADER WILL: • Be a highly motivated self-starter • Have strong interpersonal skills, with the ability to communicate with customers and suppliers in a professional manner • Have experience in a customer-facing role • Have experience of the licensed and/or grocery, catering trade • Have the ability to contribute to the management of day-to-day floor operation of the Cash & Carry, including staff, stock control, deliveries & merchandising • Be flexible with start / finish times and ensure operational demands are facilitated. • Have some understanding of HACCP • Experience in the Chill/Frozen sector is an advantage. • Forklift experience is an advantage