Team Leader– Accounts Payable

Specialist - F&A - AP Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at and on LinkedIn , YouTube , X , and Facebook . Job Description Inviting applications for the role of Team Leader Accounts Payable We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/Multiple ERP experience (SAP JDE)/Helpdesk query Management Language support required Good verbal and written communication skills Primary language as (Local Language: German/Spanish/Italian/Dutch/French) and English Responsibilities: - Should have team handling experience of at least some years with a size of 10 to 12 team members - Daily Volume allocation to team at the start of the day - Track daily productivity and manage report outs - Monthly 1-0-1 of team members to earmark their career path and growth - Should possess excellent communication skills - Complete Quality checks as defined and agreed with Client Contracts - Experience in AP on Handling Vendor helpdesk Emails and Phone calls - Experience in resolving Vendor queries Escalations and irritated Vendors - Experience of managing Vendor ticketing solutions as well as managing Group Email-boxes - Ensure service deliverables within TAT and SL As - Engage with GBS & business stakeholders on Escalation management and process improvement opportunities - Weekly/ monthly governance meetings with internal and external stakeholders - Review and validate essentials of valid invoice like supplier details PO bank account invoice # invoice date etc. - as part of controls framework - Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker - Maintain exception logs for process related exception as and when they occur for knowledge retention - Work with Suppliers/Vendors to resolve and handle queries to solution - Prepare and complete SO Ps or Process manual as per Client & Process requirements - Follow up with requisitions (via calls/ mails or tickets) to solve hold invoice as per the AP guidelines - Adhere the internal compliance policy and guideline established by the management on their daily operational activities - Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines Qualifications Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance Certifications Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje Required Skills Account Analysis, Accounting, Accounts Payable Process, Accounts Receivable Management (ARM), Banking Capital Markets, Conflict Resolutions, Data Literacy, Data Visualization, Expense Audit, Financial Analysis Reporting, Financial Reporting and Analysis, Generative AI, Insight Generation, Invoice Payments, Invoices, Lease Accounting, Microsoft Office, Monthly Close Process, Online Transaction Processing (OLTP), Oracle Account Reconciliation (ARCS), Oracle Hyperion Financial Management (HFM), People Leadership, Reconciliations Language English, Spanish Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - F&A - AP Remote Type - Office Work Shift - Flex Time (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.