Team Leader - Homeless Services, Tenancy Preservation Program

eliotcommunityhumanservices

Worcester

Posted Jul 22, 2026

Other
Homeless Services

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Job description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

Generous Paid Time Off – Vacation, sick time, and paid holidays
Comprehensive Benefits – Medical, dental, and vision plans
Retirement Savings – 401(k) with employer match
Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
Financial Security – 100% company-paid life and accidental death insurance
Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a Team Leader to work in our Tenancy Preservation Program (TPP). This homelessness prevention initiative works directly with individuals and families with disabilities who are facing eviction due to behaviors related to their disability. Acting as a neutral liaison alongside the Massachusetts Housing Court, landlords, and community service providers, TPP assesses the root causes of lease violations, coordinates supportive intervention plans, and connects tenants to resources that preserve housing stability.

The ideal candidate is a licensed clinical professional with supervisory experience and a proven background in homelessness services, mental health, and housing pathways. They should possess strong leadership abilities, exceptional clinical judgment, and a dedication to person-centered, trauma-informed care.

Responsibilities:

Support TPP staff with clinical and administrative oversight.
Provide real time guidance, consultation and consistent weekly supervision to assigned Housing First Coordinators – including side by side experiential learning in the field.
Provide onboarding support and training to new hires related to policies, procedures and best practices.
Provide comprehensive assessment and triage of incoming referrals; Assess for program eligibility; Liaise with internal/external partners regarding service needs and risk.
Coordinate efforts with partners and other community service providers to maximize resources in collaboration with the respective client.
Carry an abbreviated caseload.

Qualifications:

Requires a Bachelor’s degree in social work, counseling, psychology, nursing or other closely related field.
Master’s degree in healing arts preferred.
At least two years direct experience with underserved populations and at least one year of managerial experience.
Must have valid driver's license and reliable transportation.

Annual Salary

$75,000—$85,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.