Team Leader Services

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Team Leader (Services) in New Delhi we’re looking for? Your future role Take on a new challenge and apply your leadership and operational expertise in a cutting-edge field. You’ll work alongside proactive, collaborative, and supportive teammates. You'll play a pivotal role in ensuring the maintenance, servicing, and renovation of rolling stock, infrastructure, and related activities meet the highest standards and customer expectations. Day-to-day, you’ll work closely with teams across the business (e.g., Quality Managers, Industrial Teams, and other Team Leaders), lead your team to deliver on customer requirements, and uphold safety and process standards, among other responsibilities. You’ll specifically take care of team management, performance monitoring, and fostering continuous improvement, but also contribute to team development and ensure compliance with safety and quality standards. We’ll look to you for: Leading and coordinating the team to meet maintenance and servicing requirements within the working timetable. Delivering Start of Shift Briefings (SOSB) and End of Shift Briefings (EOSB) to team members. Ensuring safe deployment of team members and maintaining a safe work environment. Providing real-time updates to the Production Manager on work progress and addressing deviations. Ensuring compliance with standard processes, documentation, and safety procedures. Proactively supporting continuous improvement initiatives and identifying smarter ways of working. Developing team skills, conducting regular reviews of the skills matrix, and identifying individual training needs. Deputizing for the Production Manager when required to ensure business continuity. All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 5+years of experience from any Engineering background. Time-served apprenticeship or equivalent technical qualifications (e.g., Higher National Certificate, Ordinary National Certificate, City & Guilds). Proven experience in fleet maintenance, servicing, or renovation within an operations role. In-depth understanding of rail depot and rail industry operations. Knowledge of Network Rail Rules and Regulations, H&SAWA, COSHH, and local safety procedures. Strong leadership and team management abilities. Problem-solving skills and the ability to work under stringent timelines. IT literacy and effective written and verbal communication skills. Proficiency in the local language. Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges, and a long-term career free from boring daily routines. Work with new safety and operational standards for rail maintenance. Collaborate with transverse teams and supportive colleagues. Contribute to innovative projects that impact the future of mobility. Utilise our inclusive and dynamic working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development, through award-winning learning programs. Progress towards senior leadership roles within the organization. Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.