Team Manager - Property Management

Job description

Job Title: Team Manager – Property Management Location: Woking Brand : Leaders Salary : Competitive Salary Hours : Monday to Friday 9am - 5:30pm About Leaders: Leaders as part of LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market Job Summary and key responsibilities: Reporting to the Head of Centre, Leaders are seeking a Team Manager of Property Management to join our dedicated and dynamic team based in Woking . To be successful within this position, you will be a current Senior PM looking to step up, or a current Team Leader with experience within leading a team. You will oversee a team of Property Managers, providing day-to-day support and ensuring the smooth running of the branch portfolio. Key Responsibilities: Conducting Morning Meeting Providing support and guidance with the implementation of new legislation and Help investigate customer complaint and propose/undertake appropriate response. Help to co-ordinate and where possible provide training. Support the Property Management department through guidance and mentoring to achieve strategic objectives Support audits of property management departments in conjunction with branch audits. Ensuring that property management best practice is shared Checking Gas Daily to ensure process has been adhered to, having relevant conversations Monitoring teams overdue workflows, having relevant conversations Monitor the churn report, having relevant conversations. Identify possible opportunities to enhance level of service provided to both internal and external customers. Discuss with RPM and assume responsibility for implementation. Working on group projects or initiatives along with the RPM to ensure successful implementation. Responsibility to enforce strategic objectives Conducting Interviews Ensuring adequate cover in the department when it comes to holidays and days off Monitor workload of Property Managers, being aware of any issues that may affect staff morale What are we looking for: Excellent communication, written and verbal Professional telephone manner Organisational skills, time management and attention to detail Experience leading a small team Proven history working within the Property Industry Full UK Driving License Required What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Access to a diverse portfolio of properties Supportive and collaborative team environment Benefits: Competitive base salary and additional incentives Quarterly and yearly awards including trips abroad Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service Excellent Parental leave and newly introduced Fertility policy Staff discounts LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG d oes not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.