Team Member (MOUNT ST. MARY'S UNIVERSITY)

Job description

**Mount St. Mary's University - Cafe Team Member (Part Time)** **Starting pay is $16/hr** *This application is for our Mount St. Mary's cafe only. If you are interested in applying to a different cafe location, please select from the list of choices displayed on our job board.* Saxbys is a coffee company headquartered in Philadelphia with a cafe at Mount St. Mary's University! Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys’ cafe team members are more than just baristas. You’ll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university’s campus! We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community. Our mission is to “Make Life Better” and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that’s making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today! **Duties and Responsibilities:** *Guest Engagement and Hospitality* - Engage with cafe guests to create a culture of hospitality - Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have - Effectively manage and solve guest recovery situations when they occur *Operational Efficiency* - Ensure cleanliness and organization throughout the entire cafe - Efficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (SCEO) *Self-Leadership* - Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere - Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values - Punctuality--arrive in your Saxbys uniform on time and prepared to work **Qualifications**: - Exceptional communication skills - Previous hospitality experience preferred, but not required - Previous food and beverage experience preferred, but not required - Ability to remember and recall details of a complex menu and operations **Physical Requirements:** - Able to stand, walk, and smile for extended periods - Able to stoop and kneel - Push, pull, lift or carry up to 35 lbs - Ascend or descend ladders, stairs, ramps All team members will support, exhibit, and promote Saxbys' Mission Statement - *Make Life Better* - and Core Values in all daily activities. Our Core Values are: - We Live with Pride, Passion & Purpose - We are a Community Serving our Community - We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined) - Profit creates Opportunity - Care Personally and Communicate Openly - Serve Yourself by Serving Others