Tech License Desk Manager

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. **Role description:** Manage the governance, analysis and optimization of software licensing and technology asset data to ensure compliance, improve utilisation and support strategic decision-making. The role drives reporting standards, manages analytical insights and guides the Tech License Desk team to identify risk mitigation and cost optimization opportunities across the technology estate. **Role accountabilities:** - Manage the analysis of large and complex technology asset datasets to generate insights that support governance, compliance monitoring and optimisation of software licenses.​ - Oversee the development of reporting frameworks and dashboards that enable stakeholders to monitor license utilisation, compliance exposure and financial impact.​ - Translate complex analytical findings into clear, actionable insights for senior stakeholders across Technology, Procurement, Finance and Risk.​ - Apply strong analytical and problem-solving capabilities to identify trends, anomalies and improvement opportunities in asset management data. - Manage and mentor the Tech License Desk team, providing direction on reporting priorities, analytical approaches and governance standards.​ - Coordinate delivery of reporting and insights to multiple stakeholders across the organization.​ - Foster a culture of data integrity, continuous improvement and proactive identification of risk and optimization opportunities.​ - Identify and address data gaps impacting technology asset governance, reporting quality and decision-making.​ - Oversee the development of recommendations to improve data quality, asset visibility and license management processes.​ - Initiate and apply audit and risk assessment methodologies to monitor compliance with software licensing obligations.​ - Provide recommendations on license optimisation opportunities through analysis of usage, entitlements and vendor agreements.​ - Validate reporting outputs and present insights and recommendations to senior management and relevant governance forums.​​ **Qualifications & Experience:** - Over 5+ years of experience in technology or business with a technology focus in procurement, software asset management or contract management​ - Develop KPI's related to software and asset tracking 
​ - Understanding best data practices and augmentation​ - Understand key elements of SAM frameworks (ISO/IEC 19770, ITIL)​ - Attention to detail Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.